Weekend Retail Supervisor – Customer Experience Lead

White Stuff; East Grinstead; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail brand is seeking a passionate Customer Host Supervisor in East Grinstead. This role focuses on delivering an exceptional customer experience while supporting team performance and operational excellence. Responsibilities include team leadership, managing shop standards, and training staff. Ideal candidates will possess a strong passion for retail and the ability to motivate a diverse team. The position offers various benefits including a quarterly bonus, staff discounts, and up to 25 days of annual leave.

Benefits

Quarterly bonus opportunity

Up to 25 days holiday

50% product discount

BUPA Dental Insurance

Healthcare cash plan

Pension Contribution

Qualifications

• Passion for retail and fashion.
• Ability to inspire and lead a team.
• Strong communication and interpersonal skills.

Responsibilities

• Lead the team to deliver excellent customer service.
• Assist in managing shop operations and standards.
• Support staff training and development.

Skills

Team leadership

Customer service excellence

Retail operations understanding

Job description

A leading retail brand is seeking a passionate Customer Host Supervisor in East Grinstead. This role focuses on delivering an exceptional customer experience while supporting team performance and operational excellence. Responsibilities include team leadership, managing shop standards, and training staff. Ideal candidates will possess a strong passion for retail and the ability to motivate a diverse team. The position offers various benefits including a quarterly bonus, staff discounts, and up to 25 days of annual leave.