Weekend Guest Services Host – Friendly Centre Ambassador

ABM UK; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading service provider is looking for a Guest Services Host at Cotswold Designer Outlet. You'll be the welcoming face for visitors, providing guidance and support while ensuring a positive experience. Candidates should be confident, enthusiastic, and possess excellent communication skills, with a desire to assist customers. This part-time role requires working on weekends, offering a pay rate of £12.60 per hour.

Benefits

24/7 GP services

Mental Health support

Get Fit Programme

Cycle to work scheme

Access to Perks at Work

Qualifications

• Promote a welcoming and inclusive environment for Guests.
• Confidently provide knowledge of Cotswolds Shopping Centre.
• Professionally communicate with guests through telephone and email.
• Participate and assist with all Centre events.
• Be observant and report any safety or maintenance concerns.
• Provide support for Guests with disabilities.

Responsibilities

• Welcome guests and create memorable experiences.
• Assist with all Centre events and provide knowledge of the area.
• Replicate safe and organized handling of lost & found property.

Skills

Confident communicator

Enthusiastic

Genuine desire to assist customers

Excellent telephone manner and written English

Effective time management skills

Excellent organisational skills

Knowledge of IT

Flexible and willing to adjust to needs of the business

Job description

A leading service provider is looking for a Guest Services Host at Cotswold Designer Outlet. You'll be the welcoming face for visitors, providing guidance and support while ensuring a positive experience. Candidates should be confident, enthusiastic, and possess excellent communication skills, with a desire to assist customers. This part-time role requires working on weekends, offering a pay rate of £12.60 per hour.