Weekend Customer Experience Specialist

John D Wood & Co.; Manchester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A prominent letting agency in the UK is seeking a Weekend Assistant to provide exceptional customer service and administrative support. Responsibilities include front line service, client interaction, and greeting visitors. The ideal candidate will have strong communication and administration skills, along with proficiency in MS Word, Excel, and Outlook. This role is crucial for maintaining high standards of customer engagement and operational efficiency.

Qualifications

• Effective communication skills with clients both over the phone and in person.
• Ability to maintain a high standard of customer service.
• Strong administration skills with high accuracy.

Responsibilities

• Provide front line customer service support.
• Liaise with clients and assist with negotiations.
• Greet visitors to the branch and assist with administration.

Skills

Customer service

Communication skills

Administration skills

Teamwork

Attention to detail

Tools

MS Word

Excel

Outlook

Job description

A prominent letting agency in the UK is seeking a Weekend Assistant to provide exceptional customer service and administrative support. Responsibilities include front line service, client interaction, and greeting visitors. The ideal candidate will have strong communication and administration skills, along with proficiency in MS Word, Excel, and Outlook. This role is crucial for maintaining high standards of customer engagement and operational efficiency.