Warehouse Team Leader

Universal Business Team; Hitchin; On-site; GBP 38,000 - 43,000; Full time

Job summary

A family-run business specializing in fasteners is seeking a Warehouse Team Leader in Stotfold, Hitchin. The successful candidate will manage day-to-day warehouse operations, oversee a small team, and ensure high safety and service standards. Applicants should have prior warehouse experience, team management skills, and a proactive approach. Strong IT and communication abilities are essential. The role offers a salary between £38,000 - £43,000, along with a monthly profit-share bonus and various workplace benefits.

Benefits

Monthly profit-share bonus scheme

Free on-site parking

Free tea, coffee and snacks

Modern, safe warehouse facilities

8am-5pm working hours, Monday to Friday

Qualifications

• Previous warehouse experience within a distribution or manufacturing environment.
• Prior experience managing and developing a team.
• Knowledge of Health & Safety requirements and manual handling procedures.
• Strong IT skills with warehouse system experience desirable.
• Ability to lift & move small cartons weighing up to 25 KG.

Responsibilities

• Oversee order picking, packing and dispatch operations.
• Monitor workflow to ensure operational targets are achieved.
• Lead and develop warehouse operatives.
• Maintain adherence to company Health & Safety standards.
• Produce weekly warehouse KPI reports.

Skills

Warehouse experience

Team management

Health & Safety knowledge

IT skills

Communication skills

Organisational skills

Attention to detail

Proactive attitude

Job description

Warehouse Team Leader

Location: Stotfold, Hitchin
Salary: 38,000 - 43,000 (negotiable) + monthly profit-share bonus scheme

About the Company

A long-established, family-run business specialising in the supply of high-quality fasteners and fixings to industrial and commercial customers across the UK is seeking a Warehouse Team Leader. Operating from modern facilities in Hitchin, this organisation continues to grow and invest in its operations, offering a stable, supportive and professional working environment.

The Role

We are seeking an experienced Warehouse Team Leader to take responsibility for managing the day-to-day activity within the warehouse, ensuring operational efficiency and maintaining strong standards of safety, accuracy and service. Acting as a key point of communication, you will work closely with the Operations Manager and wider teams to support daily targets, stock control accuracy and ongoing improvements.

You will initially lead a core warehouse team of three staff, with the potential for team expansion as the business grows and demand increases. The role involves planning workflow, supporting projects and ensuring seamless execution of warehouse operations.

We also expect that as workload allows you will be able to assist the buyer, supporting with stock control checks and forecasts, arranging logistics and other misc stock related tasks.

Key Responsibilities

• Oversee order picking, packing and dispatch operations
• Monitor and review workflow to ensure operational targets are achieved
• Ensure stock replenishment is completed when picking locations are empty
• Maintain accurate product labelling, location and stock visibility
• Liaise with the Operations Manager regarding stock issues or damage-risk items
• Lead, support and develop warehouse operatives, ensuring best practice
• Maintain adherence to company Health & Safety standards
• Promote high standards of housekeeping across the warehouse
• Conduct one-to-one meetings, reviews and first-line management when required
• Maintain records relating to inspections and follow-up actions
• Support compliance with legislation including relevant operational requirements
• Produce and maintain weekly warehouse KPI reports

Requirements

• Previous warehouse experience within a distribution or manufacturing environment
• Prior experience managing and developing a team
• Knowledge of Health & Safety requirements and manual handling procedures
• Strong IT skills (warehouse system experience desirable)
• Good written and verbal communication skills
• Effective organisational and prioritisation ability
• Experience implementing change and supporting process improvements
• Strong attention to detail and methodical working approach
• Ability to work independently and collaboratively
• A proactive, positive and hands‑on attitude
• Ability to lift & move small cartons which may weigh up to around 25 KG
• Counterbalance fork truck permit, or willing to be trained

Benefits

• Salary between 38,000 - 43,000 (negotiable)
• Monthly profit-share bonus scheme
• Free on-site parking
• Free tea, coffee and snacks
• Modern, safe warehouse facilities
• Monday to Friday working hours: 8am-5pm (no weekends)

If you are seeking a role where you can lead a developing team, improve warehouse performance and contribute directly to the success of a growing business, we would welcome your application.