Warehouse Operations Manager

InPost UK; Bristol; On-site; GBP 38,000 - 40,000; Full time

Job summary

A rapidly growing logistics company is seeking a Warehouse Operations Manager to join their Maidstone team. You will be responsible for managing depot operations to exceed performance standards, lead and develop teams, and ensure operational compliance with Health and Safety regulations. The role requires strong management skills, budget oversight, and effective communication with various stakeholders. Competitive salary and benefits offered.

Benefits

Competitive Pension Scheme

Life Insurance

Cycle2Work scheme

Employee Assistance Program

Responsibilities

• Maximising performance of operations through daily, weekly, and monthly activities.
• Managing and developing the operational team.
• Ensuring performance exceeds customer expectations.
• Liaising and developing relationships with internal and external customers.
• Ensuring operational compliance including Health and Safety.
• Planning and arranging the training and development of operational staff.
• Monitoring effective use of driver and vehicle resources.

Skills

Knowledge of Health & Safety

Able to manage, motivate and develop people

Budget management

Project management

KPI development and measurement

Ability to plan and organise effectively to meet deadlines

High level of accuracy and numeracy

Job description

Overview

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Warehouse Operations Manager to join our Maidstone team.

We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.

As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About The Role

At InPost Newstrade we have an opening for an experienced Warehouse Operations Manager to come and join our team in Maidstone. As a company, InPost is continuously evolving and we are looking for someone who not only wants to be part of that growth but also somebody who can assist with it and help in continuing to accelerate us forward. InPost Newstrade is a time-critical Logistics Business, Delivering Supply Chain Solutions across Newstrade, Retail, eCommerce and more.

Location: Unit C, Larkfield Industrial Estate, New Hythe Lane, Aylesford ME20 6SW

Shift Pattern: Tuesday - Saturday

Hours: Tuesday - Friday 07:00am - 16:15pm / Saturday 07:30am - 14:15pm

Salary: £38,000 - £40,000 depending on experience

What Youll Be Doing

You will be responsible for maximising the performance of the operations by directing the daily, weekly and monthly activities, providing leadership, motivation, training and development of the workforce, executing against customer requirements. Ability to manage remote teams where necessary and dealing with customers on a daily basis.

Operations Manager Duties

• Responsible for the hub picking, processing operation of magazines for 5000+ retailers.
• Manage, support, and develop the operational team
• Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI's.
• Liaise, support and develop effective working relationships with internal and external customers
• Ensure operational compliance including H&S
• Assist the General Manager in ensuring all operational performance standards are met
• Manage the team, undertaking regular reviews plan and arrange for the training and development of operational staff
• Ensure and monitor effective use of driver and vehicle resources
• Establish and develop working relationships with the customer
• Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld
• Some UK travelling maybe required.

What We Need From You

• Knowledge of Health & Safety.
• Able to manage, motivate and develop people
• Budget management
• Project management
• KPI development and measurement
• Ability to plan and organise effectively to meet deadlines
• High level of accuracy and numeracy, keen eye for detail

Perks of the job!

• We love to reward our people for the great work they do:
• Build a secure future with a competitive Pension Scheme
• Peace of mind with Life Insurance
• Stay active with our Cycle2Work scheme
• Get the support you need with our Employee Assistance Program

The InPost Process

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.

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