Ward Receptionist Volunteer

Kingston Hospital NHS Trust; Kingston upon Thames; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local healthcare organization is seeking a Volunteer Ward Receptionist for Kingston Hospital. In this friendly role, you will welcome visitors and patients, answer telephones, and assist with administrative tasks. Previous experience is not required, but commitment, enthusiasm, and reliability are essential traits. This is a fantastic opportunity to contribute to the smooth running of the hospital and gain insights into healthcare operations. The role requires participation in mandatory training and assessments in the upcoming months.

Qualifications

• Commitment, patience, enthusiasm, and reliability are essential.

Responsibilities

• Deliver a warm welcome to visitors and patients.
• Answer telephones and pass on messages accurately.
• Support simple filing and administrative tasks.

Job description

Overview

Kingston and Richmond NHS Foundation Trust is recruiting a volunteer Ward Receptionist for the Pamela Bryant Unit in Teddington Memorial Hospital and Kingston Hospital. The role supports the smooth running of hospital administration systems in a friendly and organised manner.

Responsibilities

• Deliver a warm welcome to visitors and patients.
• Answer telephones and pass on messages accurately.
• Support simple filing and administrative tasks.

Qualifications

• No previous experience is required.
• Commitment, patience, enthusiasm and reliability are essential.

Essential Information

• If you are interested in more than one role, submit your application on your initial preference (other roles can be discussed at assessment).
• Compete in a 20‑minute assessment at 26th January 2026 or 2nd February 2026 at Kingston Hospital.
• Mandatory training will be on Tuesday 10th March 2026.

References

• Provide details for two references (one of which you have known for over three years). Provide an email address for each reference when submitting your application. A family friend can be used but not a relative.

Attachments

• Ward Receptionist Volunteer (PDF)
• Onboarding roadmap (PDF)