Ward/Department Manager – UCC & Day Unit

HCA Healthcare UK; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading healthcare provider in London is seeking a Ward/Department Manager for the Urgent Care Centre. The successful candidate will oversee daily operations, ensure high standards of care, and support staff development. This is a full-time position requiring a Registered Nurse with significant management experience. Competitive salary and flexible benefits package offered.

Benefits

25 days holiday plus bank holidays

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Group Life Assurance

Critical illness cover

Enhanced Maternity and Paternity pay

Corporate staff discount

Flexible health and lifestyle benefits

Qualifications

• Minimum of 5 years of post-registration experience, with at least 3 years in a similar setting.
• Specialty certification relevant to Urgent Care.
• Certification in Teaching, Assessing, or Mentorship required.

Responsibilities

• Supervise daily operations within the Urgent Care Centre.
• Ensure the implementation of evidence-based practices.
• Maintain the highest standards of care through monitoring.

Skills

Registered Nurse qualification

Team and Department Management qualification/experience

Minimum of 5 years of post-registration experience

Experience of service improvements

Education

Specialty certification relevant to Urgent Care

Certification in Teaching, Assessing, or Mentorship

Job description

Ward/Department Manager – Urgent Care Centre and Day Unit

London: The Princess Grace Hospital

Full time: 37.5 hours per week

Shift times: Monday – Friday

Permanent contract

Salary: Competitive dependent on Experience

We are looking for a Ward/Department Manager to join The Urgent Care Centre & Day unit team at The Princess Grace Hospital, part of HCA Healthcare UK.

As the Ward/Department Manager for the Urgent Care Centre & Day unit, you will play a pivotal role in enhancing patient experiences and delivering exceptional clinical and professional leadership to the team.

The Manager will be responsible for supervising daily operations within the Urgent Care Centre; overseeing timely assessment, treatment and admissions as required. Together with responsibility of the daily operations within the Day Unit; daycase admissions for infusions and short stay procedures.

This position provides mentorship and support to the team, serving as both a clinical expert and role model. You will ensure that the highest standards of care are maintained through rigorous monitoring or both personal and clinical team competence, implementing evidence-based practices, adherence to policy & guidelines, fostering development initiatives and delivering high quality service to patients, their families and other stakeholders. You will be responsible for adhering to budgetary guidelines and meeting workforce planning objectives.

This role requires active promotion of the Unit within Princess Grace Hospital and HCA, as well as participation in relevant forums to drive continuous improvement.

At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others.

What you’ll bring:

• Registered Nurse qualification
• Minimum of 5 years of post-registration experience, with at least 3 years in a similar setting (e.g., A&E, Urgent Care)
• Specialty certification relevant to Urgent Care
• Certification in Teaching, Assessing, or Mentorship
• Team and Department Management qualification/experience desirable
• Experience of service improvements desirable

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As the Ward/Department Manager in Urgent care , you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual: We recognise and value everyone as unique and individual
• Kindness and compassion: We treat people with kindness and compassion
• Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.