Ward Clerk

Northern Care Alliance NHS Foundation Trust; Rochdale; On-site; GBP 10,000 - 40,000; Part time

Job summary

A regional health organization is seeking a part-time Ward Clerk to support unit staff at Rochdale Infirmary. Responsibilities include managing patient clinical records, answering inquiries, and general administrative tasks. Candidates should have good PC skills, experience in a healthcare environment, and the ability to work under pressure. This position offers flexible working hours and a competitive benefits package, ensuring a great work-life balance.

Benefits

Competitive annual leave allowance

Flexible working opportunities

Protected hours for health and wellbeing activities

Qualifications

• Good knowledge and experience of PC based applications, i.e., Microsoft Office.
• Achievement of National Care Certificate (willingness to complete).
• Previous experience of working in a hospital/clinic setting.

Responsibilities

• Provide administrative and clerical support to unit staff.
• Answer calls regarding advice and referrals.
• Direct patients to the correct department/member of staff.
• Complete online information systems, updating patient medical records.

Skills

Microsoft Office

Interpersonal skills

Attention to detail

Education

National Care Certificate

Job description

The closing date is 28 December 2025.

We are pleased to offer a vacancy for a part time, Band 2 Ward Clerk to work at Rochdale Infirmary.

The post holder will provide a wide range of administrative and clerical duties to the unit staff and will be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the unit office. They will also provide general assistance to the unit staff.

Main duties of the job

• Answering calls regarding advice and referrals
• Directing patients to the correct department/member of staff to deal with the issue.
• Filing and admin responsibilities
• Completion of online information systems, which update patient medical records

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work‑life balance.

Learn more about us in our Candidate Information Pack (opens in existing window)

Person Specification

Qualifications

• Good knowledge and experience of PC based applications i.e. Microsoft Office
• Achievement of National Care Certificate (willingness to complete).

Knowledge, Training & Experience

• High degree of accuracy and attention to detail.
• Good interpersonal skills dealing with enquiries in person and by telephone.
• To work flexibly as a member of a team and be willing to offer support to colleagues.
• To deal effectively with people at all levels from a broad range of organisations.
• Previous experience of working in a hospital/clinic setting

Skills & Abilities

• Ability to work under pressure and adhere to deadlines, prioritising and organising your workload where appropriate
• Ability to maintain confidentiality and apply data protection principles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northern Care Alliance NHS Foundation Trust