Ward Clerk

NHS Scotland; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare organization in Greater London seeks enthusiastic individuals for the Health Records Assistant role. The position requires clerical experience, excellent interpersonal skills, and proficiency in Microsoft Office. Responsibilities include managing communications with staff and patients, filing patient notes accurately, and performing physical tasks related to case notes. Candidates must also manage duties in a fast-paced environment. This opportunity offers valuable experience within an essential service.

Qualifications

• Relevant experience in a clerical/reception setting.
• Computer confidence and attention to detail.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle telephone calls from nursing staff and patients.
• Ensure accurate filing of patient notes.
• Perform physical movement and transfer of case notes.
• Self-motivate to prioritize daily duties.

Skills

Excellent interpersonal skills

Organisational skills

Knowledge of Microsoft Office

Ability to work under pressure

Team collaboration

Job description

Role Overview

A position has arisen for enthusiastic and motivated individuals to undertake the role of Health Records Assistant in various wards, Acute Services Directorate. The work pattern will be variable to meet the needs of the service.

Candidate Profile

You will have relevant experience in a clerical/reception setting. You will have excellent interpersonal and organisation skills together with a sound knowledge of Microsoft Office software. You will be computer confident and able to work accurately under pressure whilst having attention to detail and be able to work co-operatively within a team with a mature outlook.

Duties Of The Post Will Include

• Dealing with telephone calls from Nursing Staff and GPs, together with patients and relatives which can be challenging, requiring empathy and tact.
• Responsible for accurate filing of patients notes when discharged from the ward.
• Extensive physical activity in dealing with movement and transferring of case notes.
• The postholder must be self motivated in prioritising their day to day duties in a very fast paced environment.

The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.

Contact Information

Informal enquiries are welcomed to Rebecca Charles, Administration supervisor, Tel [phone].

Eligibility

In line with the current UK Immigration Rules, this post does not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: www.gov.uk/browse/visas-immigration.

Application Guidance

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.

Equality and Accommodation

NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.