Ward Administrator | South London and Maudsley NHS Foundation Trust

South London and Maudsley NHS Foundation Trust; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare organization is seeking a motivated Part-Time Ward Administrator to join their AL1 team in Greater London. The role involves providing comprehensive administrative support to ensure efficient ward operations and excellent service delivery. Candidates should have experience in a fast-paced environment and excellent communication skills. This position also includes handling sensitive information and prioritizing tasks effectively. A comprehensive benefits package is offered to support work-life balance.

Benefits

Comprehensive benefits package

Support for work-life balance

Qualifications

• Experience in a fast-paced, collaborative environment is essential.
• Ability to prioritize and complete tasks within agreed timescales.

Responsibilities

• Provide comprehensive administrative support to a multi-disciplinary team.
• Maintain systems for efficient ward operations.
• Manage sensitive information with confidentiality.

Skills

Proactive administration

Excellent communication

Sensitive information handling

Time management

Job description

Overview

An exciting opportunity has arisen for an enthusiastic and motivated Part-Time Ward Administrator to join our dynamic AL1 team.

We are looking for a candidate with proven experience and knowledge of working within a fast-paced, collaborative environment. The successful applicant will play a key role in supporting the ward team, ensuring smooth administrative operations and excellent service delivery.

Responsibilities

• The postholder will provide a proactive and comprehensive administrative service to a multi-disciplinary team within the ward.
• They will oversee and maintain systems that support the ward’s daily operations, ensuring facilities are managed efficiently.
• Working collaboratively with the Ward Manager, other managers, and clinical staff, the postholder will help ensure the service runs smoothly, meets data quality and clinical activity targets, and complies with all relevant Trust policies and initiatives.
• The role requires careful handling of sensitive information, with strict adherence to confidentiality at all times.
• The postholder will act as the first point of contact for patients, families, carers, and visitors to the ward, promoting a positive patient experience and professional image of the service.

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team atSLaM. It’s important to us that you value and appreciate and that is why we have a comprehensive benefits package on offer.

Additional Responsibilities and Requirements

• To provide a professional and confidential administration service, to include typing; preparing correspondences; proof reading documents; photocopying; filing; scanning; dealing with post; emails and having access to team members’ outlook calendars, attending meetings and producing minutes.
• Organising meetings and distribution of minutes, agenda and any other related materials.
• To assist people in a helpful, diplomatic and tactful manner; screening and re-routing calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate.
• To act independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.
• To book and organise meetings as required. Liaising with Clinicians and contacting families, and carers.
• Ability to work in an unpredictable pattern, dealing with frequent interruptions.
• To deliver a high standard of customer care that is representative of the service and the overall trusts objectives.
• Support service-related projects with the service lead and MDT.
• Assist the service with monitoring, updating and reporting comprehensive service-related activity data.
• Co-ordinate day to day admin support for the service and assist with the development of administrative processes.
• To participate in any training and developmental needs as required by the Clinical Service Manager.
• Support the service wide administrative cover arrangements.
• In conjunction with the service lead complete the service E-roster in a timely manner ensuring that data is collected and submitted.
• Process e-procurement requests
• Support trainees and temporary staff, ensuring access to ICT and the relevant Trust policies.
• Supporting with the recruitment and selection as and when required.
• To contribute to the compliance of Health and Safety requirements as requested by management.

This advert closes on Thursday 18 Dec 2025