Waiting Staff

Royal Opera House; City of Westminster; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prestigious dining venue in the City of Westminster is seeking individuals with a passion for guest services. Responsibilities include greeting guests, taking orders, and ensuring compliance with food safety regulations. Ideal candidates will have previous experience in hospitality and strong time management skills. This role offers numerous benefits including personal development opportunities and a great wellbeing strategy.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Private medical eligibility

Family friendly support

Regular social events

Qualifications

• Previous experience in a restaurant or hospitality setting preferred.
• Familiarity with serving techniques and food safety, including allergy practices.
• Strong time management skills.

Responsibilities

• Greet and seat guests in a friendly manner.
• Take accurate food and drink orders using the POS system.
• Serve food and beverages promptly while ensuring proper presentation.

Skills

Guest service experience

Food safety knowledge

Time management

Job description

Responsibilities

• Greet and seat guests in a friendly and welcoming manner.
• Take accurate food and drink orders using the POS system.
• Serve food and beverages promptly while ensuring presentation meets our standards.
• Provide information on menu items, including allergies, and make recommendations to enhance the guest experience through upselling.
• Ensure compliance with food safety regulations and maintain cleanliness in the dining area.
• Assist with food preparation as needed, ensuring all items are fresh and properly stored.
• Collaborate with kitchen staff to ensure timely service and address any special requests or dietary restrictions from guests.
• Manage time effectively during busy periods to ensure all guests receive prompt attention.
• Handle guest inquiries and resolve any issues in a professional manner.

Qualifications

• Previous experience in a restaurant or hospitality setting is preferred.
• Familiarity with serving techniques and food safety, including allergy practices, is essential.
• Basic math skills for handling transactions accurately.
• Experience in kitchen or culinary roles would be advantageous but not mandatory.
• Strong time management skills to efficiently handle multiple tables at once.
• A genuine passion for guest services and creating memorable dining experiences.

Benefits

• Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Private medical eligibility
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers