Waiting List Coordinator - Ophthalmology

NHS; Redhill; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading healthcare provider in England is seeking an enthusiastic Waiting List Coordinator for the Ophthalmology Team. The role involves managing waiting lists, scheduling patient admissions, and liaising with both clinicians and patients. Ideal candidates should have experience in roles such as a patient pathway coordinator or medical secretary. This position offers a salary range of £27,485 to £30,162 per year plus a high-cost allowance.

Benefits

Access to training opportunities

Flexible working

Health and wellbeing support

Qualifications

• Experience in handling patient admissions and liaising with clinical teams.
• Good standard of written English.
• Ability to work with Referral To Treatment (RTT) standards.

Responsibilities

• Manage waiting lists and schedule elective admissions.
• Liaise with clinicians and patients for appointment dates.
• Escalate issues to management as needed.

Skills

Organisational skills

Multi-tasking

Communication skills

Data validation

Education

Experience in similar role (e.g., patient pathway coordinator or medical secretary)

Job description

Waiting List Coordinator - Ophthalmology

We are looking to recruit an enthusiastic and highly motivated Waiting List Coordinator to the Ophthalmology Team at Surrey and Sussex Healthcare NHS Trust.The Waiting List Coordinator post involves liaising with clinicians and patients to agree dates for pre-assessment and procedures/operations. It will also involve cancelling and rescheduling patient admissions where necessary. The post holder will manage waiting lists, schedule elective admissions, undertake validation of data and escalate any issues to the management team if required. The post holder must be comfortable engaging with patients as well as clinical teams.The successful candidate will need to be organised and confident and be able to multi-task and prioritise work. Previous experience in similar role such as a patient pathway co-ordinator or medical secretary will be beneficial as will a working knowledge of Referral To Treatment (RTT) standards, though training will be provided.

If you'd like to discuss the role in more detail please contact Julie Roberts Ext 1242 or email [e-mail]

Main duties of the job

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.

Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon - covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.

Job responsibilities

For further information regarding the role please read the attached job description and person specification.

Person Specification

criteria

• oEvidence of a good standard of written English appropriate to the role
• oA complete and accurate application
• oSuitability for role evidenced in supporting statement
• oEvidence of essential experience for role
• oMeet the essential education/qualifications required for the role
• oHold the necessary mandatory professional/clinical registration
• oEvidence of the Trust values and behaviours
• oEvidence of any other essential criteria outlined in the person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,485 to £30,162 a yearplus high cost allowance