Volunteering and Participation Assistant

JobStart Scheme; Ballycultra; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local volunteering initiative is seeking a Volunteering and Participation Assistant to enhance engagement and participation across museums. Responsibilities include planning events, coordinating volunteer recognition, and ensuring inclusive experiences. Flexibility in hours up to 25 per week. Salary ranges from £7.55 to £12.21 per hour depending on age and experience.

Qualifications

• Must be able to engage audiences through digital content.
• Comfortable with photo and video capturing across different platforms.

Responsibilities

• Plan and deliver volunteer appreciation activities.
• Coordinate recognition initiatives for volunteers.
• Support Volunteers Week and other celebration campaigns.
• Produce and contribute to volunteer newsletters.
• Interview volunteers and write articles showcasing their contributions.
• Collaborate with marketing to share volunteer stories.
• Assist in the delivery of the work experience programme.
• Organize exclusive volunteer experiences and events.
• Capture media of volunteer events for promotional use.
• Ensure inclusiveness in all activities and monitor engagement levels.

Skills

Ability to write simple, engaging content

Comfortable using email and social media

Driving licence and means of travel

Availability to work evenings and weekends

Job description

Volunteering and Participation Assistant

THE EMPLOYER IS: NATIONAL MUSEUMS NIThe Volunteering and Participation Assistant will support the delivery of engaging, inclusive and impactful volunteering experiences across National Museums NI. The post will contribute to strategic goals around participation, inclusion and wellbeing. This role will help foster a vibrant volunteer community through events, communications, and recognition initiatives.

Responsibilities

• Plan and deliver volunteer appreciation activities eg. coffee mornings, film nights, and pop-in socials.
• Coordinate recognition initiatives including length of service awards, acts of gratitude and tokens of appreciation.
• Support delivery of Volunteers Week and other celebration campaigns.
• Support Visitor Services teams with delivering good quality volunteer experiences in our Museums.
• Produce and contribute to volunteer newsletters, including organisational updates, calls to action, and case studies.
• Interview volunteers for case studies and write articles that showcase their contributions and impact.
• Collaborate with marketing and digital teams to share volunteer stories across platforms, ensuring appropriate media permissions and GDPR compliance.
• Assist in the delivery of the work experience programme and peer mentoring/buddy systems.
• Organise museum walks, charity fundraising events, and exclusive volunteer experiences (e.g. behind-the-scenes tours).
• Capture photos and videos of volunteer events for internal and external use.
• Contribute to the development and delivery of an annual engagement plan aligned with strategic goals.
• Ensure activities are inclusive and balanced across all museum sites.
• Monitor engagement levels and provide feedback to improve volunteer experience.

Skills and Qualifications

• Have the ability to write simple, engaging content including content for our website and newsletters.
• Comfortable using email, social media, or a smartphone/tablet to take photos or videos (training will be provided).
• A driving licence and means of travel across our sites.
• Availability to work evenings, weekends and public holidays during events and key activation periods.

Further Information

The Employer is: NATIONAL MUSEUMS NI
JobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.
Flexible/Reduced Hours: May be available upon approval by a Work Coach.
Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Location: Ulster Folk Museum, with travel to other museum sites.
The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Salary: 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour
No. vacancies 1
Contract Type Temporary
Weekly hours 25
Published date 24/11/2025
Closing date 30/12/2025
Worktime Days to be confirmed, hours between 9.30am - 4.00pm.