Volunteer to Career Ward Clerk, Willow A&B, Cumberland Infirmary

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization in Cumbria is seeking volunteers for the Volunteer to Career Ward Clerk Support program at the Cumberland Infirmary. This role includes training and the opportunity to transition into administrative positions within the NHS. Volunteers will assist with various administrative tasks, including answering calls, supporting staff and visitors, and ensuring smooth operations in the ward. Candidates must commit to 60 hours over 5 months, be at least 18 years old, and have the right to work in the UK.

Benefits

Training provided

Experience in NHS administration

Qualifications

• Commitment of at least 60 hours for a minimum of 5 months.
• Age over 18 years.
• Right to work in the UK.

Responsibilities

• Answer telephone inquiries and take messages.
• Welcome visitors and assist with general inquiries.
• Photocopy and scan documents.
• Liaise with departments and staff.
• Help staff and visitors access appropriate resources.
• Collect items from other departments when required.
• Perform other administrative tasks as instructed.

Skills

Administration skills

Communication skills

Organizational skills

Job description

Volunteer to Career Ward Clerk Support, Willow A & B Cumberland Infirmary

Willow A ward is a 43 bedded inpatient renal/haematology/medical ward based at the Cumberland Infirmary, Carlisle. Patients are admitted directly through the renal or haematology service, Acute Medical Unit or ITU/HDU.

Would you like a career in administration within NHS?

The Volunteer to Career Programme enables you to complete essential mandatory training and a requirement to also complete 60 hours (approx. 4 hours per week) in Wards Willow A & B at the Cumberland Infirmary. On successful completion of this programme you will be interviewed to join our Bank register as a Casual Admin Officer.

What is the Volunteer to Career (VtC) programme?

The programme provides volunteers with training and support to transition into a career within the NHS. It allows individuals to gain valuable experience and essential transferable skills.

The programme is funded from the UK Shared Prosperity Fund and is therefore only open to applicants who reside in the Cumberland Council boundary.

Who is eligible to apply for the VtC programme?

The VtC programme is open to anyone who is interested in a career within the NHS. Volunteers who would like to volunteer in our administration offices should be able to commit for at least 60 hours for a minimum of 5 months, be over 18 years old, have the right to work in the UK, and be ready to go through recruitment checks and training requirements.

Supporting the Ward Clerk with general administration, which may include:

• Answering telephone enquiries (internal and external) and taking messages
• Welcoming visitors and helping with general enquiries
• Photocopying and scanning
• Liaising with departments/staff/other organisations
• Helping staff and visitors access appropriate resources within the department
• Going To Collect Items From Other Departments When Required.
• Other administrative tasks relevant to the individual department following instruction/training.

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Key Principles

1. Being a clinically led organisation
2. Quality and safety at the heart of our Trust
3. A positive patient experience every time
4. A great place to work
5. Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Disclosure And Barring Service

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure. The multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: [phone], or email: Unlock Tel: [phone], email or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS).

A Standard DBS check will be required for this volunteering post.