volunteer complementary therapists

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare provider seeks a Therapy Volunteer to provide emotional and social support to cancer patients. This role is ideal for those with a minimum level 3 qualification in complementary therapy and at least one year of experience. Responsibilities include delivering a welcoming environment and assisting patients and families with care. The ideal candidate is compassionate, reliable, and committed to patient welfare. This is a volunteer position requiring a minimum of 4 hours per week for over 6 months.

Qualifications

• Strong communication and interpersonal skills.
• Qualification in reflexology, aromatherapy, or massage therapy (level 3).
• 1 year of post-qualification experience in a complementary therapy role.

Responsibilities

• Provide supportive and friendly service to patients and families.
• Direct people to the appropriate help.
• Work with diverse groups and learn from experiences.

Skills

Strong communication skills

Interpersonal skills

Ability to learn

Compassionate and tactful nature

Reliability and punctuality

Education

Minimum level 3 qualification in reflexology, aromatherapy, or massage therapy

1 year post-qualification experience

Job description

Volunteers provide additional, informal, lay support for patients and their families, and introduce a valuable sense of community which leads to important improvements in patient experience. The presence of volunteers brings an extra dimension to the culture and environment of the Trust and provides a vital connection between the Hospital and those communities it seeks to serve. The main base is at the Royal Liverpool Hospital but we require therapists to work at all of our hospital sites including Aintree and Broadgreen. The Cancer Wellbeing Team provides emotional and social support to anybody affected by a cancer diagnosis throughout every stage of their cancer journey. The centre also consists of a complementary therapy service for cancer patients and their carers.

Responsibilities

• Warm and caring, professional and polite, someone who can help us offer a supportive and friendly service.
• Strong communication skills, able to listen effectively and help direct people to the help they need.
• Able to work with a range of people and willingness to learn.
• A qualification in any of the following: reflexology, aromatherapy and massage therapies at level 3.
• 1 year post qualification (at level 3) experience is essential.
• An interest in cancer care and the services that Macmillan and the hospital provide.
• Able to adhere to Macmillan's and NHS policies including health and safety, confidentiality and equal opportunities protocols.
• A minimum of 4 hours per week for over 6 months.
• Applicants must be aged 18 or over to volunteer for this role.
• For the Therapy Volunteer role a complementary therapy qualification is required.
• Good interpersonal skills. The ability to be welcoming, friendly, polite and caring with all patients, visitors and Trust staff. To be sensitive, compassionate and have a tactful nature.
• To be reliable, honest and punctual.
• Ability to communicate with all groups or people and work on your own or as part of a team.
• To be able to work within role and organisational boundaries.
• To embody the Trust Values.
• To exercise confidentiality and discretion.

Qualifications

• Minimum level 3 qualification in reflexology, aromatherapy or massage therapy.
• At least 1 year of post‑qualification experience in a complementary therapy role.
• Therapy Volunteer role requires a complementary therapy qualification.
• Strong communication and interpersonal skills.

Desirable Criteria

• Previous volunteering or experience of working in a health or social care environment is not required, but any relevant life experiences should be detailed on the application.

Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from under‑represented groups including people of black, Asian and minority ethnic background, LGBTQ+, disabled, male and those aged 16‑24.