Voids Maintenance Officer 5275356

Triumph Consultants Ltd; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A maintenance recruitment agency in London is looking for a Voids Maintenance Officer to oversee lock changes and utility queries for void properties. The ideal candidate will have experience in maintenance, strong communication skills, and a GCSE in English and Maths. This role requires ensuring properties meet safety standards and accurately managing utility data.

Qualifications

• Extensive experience as a maintenance officer or handy person.
• Knowledge of how multiple types of utility meters work, including smart and prepayment meters.
• Experience of carrying out visits and reporting on findings.

Responsibilities

• Manage lock changes and utility meter queries for void properties.
• Perform final inspections to ensure properties meet safety standards.
• Record and upload utility data accurately.

Skills

Maintenance repairs

Attention to detail

Communication skills

IT skills

Education

GCSE in English and Maths or equivalent

Job description

Overview

Job Title: Voids Maintenance Officer

Ref: K&C 5275356

Pay rate: £20.86 per hour PAYE

Role length: Anticipated 3 months

DBS requirement: A Basic DBS is required for this role

Role

We are looking for a Voids Maintenance Officer who will be responsible for managing lock changes, utility meter queries, and tenancy-ready checks for void properties, ensuring they are let safely, efficiently, and cost-effectively. Duties also include accurately recording utility data, resolving meter-related issues, and carrying out minor repairs to maintain high standards.

Key responsibilities

• Conduct first lock changes for all void properties, including the installation of key safes and key codes within the agreed KPI of 24hrs
• Ensure accurate tracking and delivery of keys to the appropriate offices and on-site locations
• Perform final lock changes after void works have been completed to secure the property in preparation for the tenancy start date
• Record gas and electric meter readings, including serial numbers, and upload details to the Green Energy Switch Portal for accurate calculation of utilities
• Ensure any debt on meters are cleared and void credit is added in order to facilitate commencement of void work
• Report and raise issues related to damaged meters for replacement
• Provide in depth construction and trade based information and support surveyors and any other relevant staff
• Carry out work in progress visits to site, monitoring and recording performance, Standards of work and H&S compliance
• Provide detailed updates and reports to the Void Works Administrator and Void Surveyors
• Complete a final void checklist after void works have been post-inspected to ensure properties meet required standards
• Ensure all keys are returned, logged, and ready for new tenancy sign-ups
• In the absence of the void surveyor carry out works in progress inspections and liaise with void contractors onsite
• Attend occupied voids within the first 12 weeks of the tenancy to address maintenance issues raised by residents ensuring these are resolved efficiently, including: rectifying leaks, repairing or replacing internal locks, door hinges, handles and window fixtures
• Carry out weekly flushing of unoccupied voids in line with the council’s legionella process
• Make accurate records of all inspections using the department’s information management system
• Ensure that the quality of work undertaken by contractors meets the required technical standards and specifications, securing customer satisfaction. This includes undertaking inspections during and on the completion of works

What the client is looking for

• GCSE in English and Maths or equivalent qualifications
• Extensive experience of maintenance repairs
• Extensive experience as a maintenance officer/handy person
• Knowledge of how multiple types of utility meters work including smart and prepayment meters
• Experience of carrying out visits and reporting on findings
• Experience of carrying out pre tenancy checks
• Attention to detail and understanding of the importance of robust data management
• Strong IT skills and proficiency across MS suite
• Clear communication skills and a positive attitude to towards collaborative working to resolve complex issues
• Experience of ensuring properties meet safety and quality standards in line with HHSRS

How to Apply

Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended.

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If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.