Visitor Experience Assistant — Welcoming Guests

National Trust; Somerton; On-site; GBP 13,000; Part time

Job summary

A leading conservation organization is seeking a customer-focused individual for a dynamic role at Lytes Cary Manor and Tintinhull Garden, where you will provide exceptional visitor experiences. This part-time position requires good communication skills and the ability to work in a team. You will be responsible for welcoming visitors and ensuring their needs are met throughout their visit. A competitive salary with various perks, including a substantial pension scheme and flexible working arrangements, is offered.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Up to 32 days holiday allowance

Flexible working options

Employee assistance programme

Free parking at most Trust places

Qualifications

• Understanding the importance of great service.
• Ability to work both in teams and independently.
• Organizational skills and adaptability.

Responsibilities

• Deliver a great all-round customer service experience.
• Answer queries and share information with visitors.
• Ensure visitors have an enjoyable experience.

Skills

Customer focused

Team player

Well organised

Adaptable

Willingness to learn

Positive attitude

Job description

A leading conservation organization is seeking a customer-focused individual for a dynamic role at Lytes Cary Manor and Tintinhull Garden, where you will provide exceptional visitor experiences. This part-time position requires good communication skills and the ability to work in a team. You will be responsible for welcoming visitors and ensuring their needs are met throughout their visit. A competitive salary with various perks, including a substantial pension scheme and flexible working arrangements, is offered.