Visitor Experience Assistant

Wakefield Council; Wakefield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A public sector organization in Wakefield seeks a motivated Visitor Experience Assistant to contribute to an engaging visitor experience at local museums. The position involves greeting visitors, answering queries, and maintaining presentation standards. This permanent role requires 25.75 hours of work per week, including weekends.

Qualifications

• Passion for delivering exceptional customer service.
• Ability to work creatively to engage visitors.

Responsibilities

• Greet visitors and answer queries.
• Contribute to the creation of self-led activities.
• Maintain high standards of cleanliness and presentation.

Job description

Overview

We have an opportunity for a highly motivated individual, with a passion for delivering exceptional customer service to join the Wakefield Museums & Castles team. As Visitor Experience Assistant you will provide a high quality and engaging visitor experience working creatively to tell our stories, encouraging visitors to return again.

Responsibilities

• Greet visitors and answer queries.
• Contribute to the creation of self-led activities.
• Maintain high standards of cleanliness and presentation.

Role Details

This is a permanent contract working at Wakefield Museum and Pontefract Museum. Contract hours across the two sites are 25.75 hours per week. It is a set rota which will include weekend working.

Want to Know More?

If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Stacey Clarkson-Goode.

Contact

Tel: [phone]

E-mail: [e-mail]

To apply please click the Apply Now link below.