VIP CRM Architect for Growth & Analytics

Crypto.com; Greater London; On-site; GBP 75,000 - 90,000; Full time

Job summary

A leading cryptocurrency firm in Greater London is seeking a CRM Architect to support their VIP and Growth teams. The ideal candidate will have extensive expertise in Salesforce and CRM solutions, focusing on implementing and optimizing the CRM platform for high-value clients. Responsibilities include customizing CRM workflows, ensuring data integrity, and enhancing the overall user experience. The candidate should possess strong problem-solving skills and the ability to collaborate with various stakeholders.

Qualifications

• Expert knowledge of Apex for CRM development.
• Strong experience with Lightning Web Components and design patterns.
• Deep understanding of CRM data models and optimization.

Responsibilities

• Manage the implementation and support of the CRM platform.
• Design CRM customizations to suit business needs.
• Collaborate with stakeholders to translate requirements into CRM solutions.
• Implement improvements for usability and data integrity.

Skills

Apex

Lightning Web Components (LWC)

Data model design

Advanced SOQL / SOSL

REST / SOAP APIs

Salesforce security model

Performance optimization

Problem-solving

Excellent communication

Job description

A leading cryptocurrency firm in Greater London is seeking a CRM Architect to support their VIP and Growth teams. The ideal candidate will have extensive expertise in Salesforce and CRM solutions, focusing on implementing and optimizing the CRM platform for high-value clients. Responsibilities include customizing CRM workflows, ensuring data integrity, and enhancing the overall user experience. The candidate should possess strong problem-solving skills and the ability to collaborate with various stakeholders.