Vice President, Cash Processing/Funds Transfer Manager

BNY Mellon; Manchester; On-site; GBP 80,000 - 110,000; Full time

Job summary

A global financial services company in Manchester seeks a Vice President, Cash Processing/Funds Transfer Manager. This role involves leading a team, processing client payments, and developing departmental procedures. Ideal candidates will have leadership experience and a strong background in financial services. The position offers competitive compensation and benefits, emphasizing personal wellbeing and professional development.

Benefits

Highly competitive compensation

Flexible global resources

Generous paid leaves

Qualifications

• High school diploma or equivalent combination of education and experience required.
• Leadership experience preferred.
• Experience in financial services preferred.

Responsibilities

• Lead the team by coordinating work of staff.
• Process client payments and accruals.
• Develop and maintain departmental procedures.
• Identify opportunities to improve quality.
• Manage client escalations and expectations.

Skills

Leadership or supervisory experience

Experience in financial services

Education

High school/secondary school diploma or equivalent

Bachelor’s degree (preferred)

Job description

Vice President, Cash Processing/Funds Transfer Manager

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Cash Processing/Funds Transfer Manager to join our Payments Investigations team. This role is located in Manchester.

Key Responsibilities

In this role, you’ll make an impact in the following ways:

• Lead the team by coordinating the work of less experienced Cash Processing and Funds Transfer staff.
• Process client payments and accruals.
• Develop, review, and maintain departmental procedures while ensuring adherence to established policies and workflow.
• Understand and effectively use systems and technology required for cash movement, reconciliation, and trust accounting.
• Identify opportunities to improve quality and streamline processing and transfers within the unit.
• Coordinate testing to ensure that changes are implemented.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent, considering wider implications.
• Guide support staff in day-to-day activities, providing direction, coordinating tasks, and reviewing work quality and progress.
• Take responsibility for the quality and completion of own work and work of team members.
• Use systemic data to highlight, prioritize, and implement initiatives to reduce manual touchpoints and find efficiencies in our processes.
• Lead initiatives within the team to improve our Service Delivery group by developing processes and enhancing client service.
• Manage client escalations and issues to set expectations and resolve concerns in a timely manner.
• Collaborate with management to coordinate, upskill, and determine resourcing requirements to ensure the group operates efficiently.
• Prioritize daily workload alongside project work to manage client expectations and improve responses and automation.
• Utilize and demonstrate skills to use available digital tools and AI to enhance the user experience for our processes.

Qualifications

To be successful in this role, we’re seeking the following:

• High school/secondary school diploma or equivalent combination of education and experience required; Bachelor’s degree preferred.
• Leadership or supervisory experience preferred.
• Experience in financial services preferred.

Benefits and Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.