Veterinary Receptionist - Part-Time

IVC Evidensia UK; Norwich; On-site; GBP 10,000 - 13,000; Part time

Job summary

A veterinary healthcare provider in Norwich is seeking a dedicated veterinary receptionist to join their team. Responsibilities include booking consultations, taking payments, and organizing schedules. The ideal candidate will possess communication skills, initiative, and a full UK driving license. This position allows for a varied workload and offers excellent career prospects with multiple benefits, including enhanced leave policies and professional development opportunities. Up to £12,423.80 depending on experience.

Benefits

6.6 weeks annual leave

Additional leave for birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Pension scheme

Discounted staff pet care

Qualifications

• Must have a full UK driving license.
• Be confident in time management and organisation.
• Initiative and problem-solving skills are essential.

Responsibilities

• Book clients and small animal consultations.
• Take payments and answer telephones.
• Organise vets and nurses' diaries.

Skills

Excellent communication skills

Time management

Problem solving

Organisational skills

Good computer skills

Geographical knowledge of Norfolk

Job description

A vacancy has arisen at our Chapelfield Vets! We are looking for a dedicated and enthusiastic person to join our team as a veterinary receptionist. The position will include all reception duties such as booking in clients and small animal consultations, taking payments, answering telephones and organising vets and nurses' diaries, handling medications and administrative tasks. The position is based at our Norwich branch. We work closely with our sister small animal branches and our reception team provide holiday/ sickness cover at our Wymondham, Costessey, Long Stratton and Brooke branches.

Why join us?

The Chapelfield group has been a significant part of the Norwich and Norfolk community for a great many years and has been a beacon of high-quality Veterinary care for our clients. We have long established small animal and equine practices across Norwich and East Anglia. We have five practices in and around Norwich. Our small animal practices are in Norwich, Wymondham, Long Stratton, Brooke and Costessey with our Equine centre at our purpose-built Brooke site.

More about you

The candidate should have excellent communication skills, initiative and be confident in time management, problem solving and organisation as well as having good computer skills. A geographical knowledge of Norfolk will be beneficial.

• Training courses will be provided online
• Candidate should have a full UK driving license

Your shift pattern

Entails 19.5 hours comprising Mondays 8 am - 2 pm, Wednesdays 8 am - 2 pm and Fridays 8:30 am - 5:30 pm, with a half an hour lunch unpaid. This is also inclusive of Saturdays on a 1/6 TOIL basis.

Come and join our friendly team for an interesting and varied workload with good career prospects

Benefits

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Up to £12,423.80 DOE