Veterinary Client Concierge & Front Desk Pro

Pets at Home Limited; Epsom and Ewell; On-site; GBP 22,000 - 30,000; Full time

Job summary

A growing veterinary practice in Epsom is seeking dedicated staff to deliver exceptional service and care for pets. The role involves greeting clients, managing bookings, and ensuring a positive experience for both clients and their pets. Successful candidates will have prior experience in veterinary practice, strong client relationships skills, and a passion for animal welfare. Full or part-time hours are available, including weekends, with benefits such as discounts and career development opportunities.

Benefits

20% discount at Vet Group

Access to discounts and cashbacks

In-house career development opportunities

Pension

Holiday allowance

Qualifications

• Previous experience of working in a vet practice.
• Ability to build strong relationships with clients and their pets.
• Calm, attentive, and focused on client needs.

Responsibilities

• Provide exceptional service to clients and their pets.
• Manage payments and future bookings confidently.
• Coordinate day-to-day routines using an online booking system.

Skills

Client service

Computer literacy

Relationship building

Enthusiasm and drive

Job description

A growing veterinary practice in Epsom is seeking dedicated staff to deliver exceptional service and care for pets. The role involves greeting clients, managing bookings, and ensuring a positive experience for both clients and their pets. Successful candidates will have prior experience in veterinary practice, strong client relationships skills, and a passion for animal welfare. Full or part-time hours are available, including weekends, with benefits such as discounts and career development opportunities.