Veterinary Care Assistant

Vets for Pets; Liverpool City Region; On-site; GBP 10,000 - 40,000; Full time

Job summary

A veterinary practice in Liverpool City Region is seeking an enthusiastic and passionate Veterinary Care Assistant to join their Aintree practice. This full-time role offers hands-on responsibilities including patient care, clinical tests, and client interaction. An individual who is proactive, eager to learn, and a strong communicator will thrive. Benefits include discounts and career development opportunities. Join a team dedicated to outstanding pet care and customer service.

Benefits

20% discount at Vet Group, Pets at Home, and Groom Room

Access to discounts and cashbacks

In-house career development opportunities

Pension and holiday allowance

Qualifications

• Strong ability to maintain cleanliness and organization in a veterinary practice.
• Experience in handling and caring for small animals is desired.
• Ability to communicate effectively with clients in person and on the phone.

Responsibilities

• Keep practice clean, tidy, and organized.
• Feed and monitor in-patients and assist in clinical tests.
• Support the veterinary team in operations and client communications.

Skills

Good verbal communication skills

Basic computer literacy

Enthusiasm and drive

Ability to handle small animals

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Aintree practice. Our practice is bright, spacious, air‑conditioned and purpose built to industry leading standards and has state of the art equipment including digital X‑ray and in‑house laboratory facilities.

You’ll be part of a supportive team of vets, vet nurses, and reception staff, taking on a variety of responsibilities. We’re looking for someone enthusiastic, proactive, and eager to learn. Full training and ongoing support will be provided, helping you quickly become a valued member of our team.

Your tasks will include keeping the practice clean, tidy, and organised, feeding and monitoring in‑patients, running clinical tests, handling a variety of small animals, helping set up for operations, deep cleaning all areas, speaking to clients on the phone and in person. Good verbal communication skills and basic computer literacy are essential.

This is a full time role, working 40 hours per week and 1 in 3 weekends. This role is offered as a 6 month fixed‑term contract.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You are able to provide guidance by keeping yourself fully up‑to‑speed with the practice services and any additional services available.
• You are calm, attentive and always focus on the clients’ need.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in‑house career development opportunities, pension and holiday allowance.

Location

L9 5AN

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!