VET Support Officer (Hybrid)

WISE Employment; Mile End; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A not-for-profit organisation in the UK is seeking a passionate Vocational Education and Training (VET) Support Officer to coordinate the VET for Schools program. This position requires strong organizational and customer service skills, with responsibilities including maintaining compliance, documentation systems, and supporting students in their training. The role offers competitive salary starting at $65k along with additional benefits such as flexible working arrangements and professional development opportunities.

Benefits

Competitive salary starting at $65k

Wellness days

Learning and Development Programs

Company Laptop & iPhone

Exclusive retailer discounts

Qualifications

• Experience in a busy office environment.
• Ability to manage compliance documentation.
• Demonstrated 'can do' attitude.

Responsibilities

• Support the VET for Schools program operation.
• Ensure compliance processes are followed.
• Maintain documentation systems.

Skills

Customer service focus

Organizational skills

Knowledge of Vocational education and training

Education

Certificate III in Business Administration

Certificate IV in Training and Assessment (TAE40122 or TAE40116)

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

We’re seeking passionate and driven Vocational Education and Training (VET) Support Officers to coordinate the operations of the successful operation of the VET for Schools program.

You will play a crucial role in supporting the VET for Schools program within the Registered Training Organisation (RTO).

Your responsibilities will include providing commercial (RTO) services and courses for secondary schools and students across the region and will form an integral part of the WISE Training Services Team.

We have multiple full-time permanent positions available with flexible working arrangements available with the option of Hybrid, must be within travel distance to a preferred WISE location.

You will engage and support training for students to reach their potential, if you thrive on engaging learners and are passionate about making a difference, we want to hear from you!

You will:

• Support the successful operation of the VET for Schools program
• Ensure processes are followed in accordance with internal and external requirements including the registration of schools, trainers and student records in relevant systems e.g. aXcelerate
• Support the development of key documentation at the start of a VET program, such as Training and Assessment Strategy and Trainer Skills Matrices in accordance with all training and assessment processes and procedures
• Maintain a good operational knowledge of VET and relevant compliance requirements in relation to the VET for Schools programs
• Support the VET for Schools team during the co‑ordination of meetings and provide general communication support to schools
• Attend and assist with professional supports forums and related events
• Attend industry network meetings and Victorian Curriculum and Assessment Authority (VCAA) events throughout the year
• Provision of administration services to the VET for Schools team utilising the Microsoft Office suite of products including Word, Excel and Outlook

What will you bring to the role?

• Certificate III (Business Administration) and/or extensive experience in a busy office environment
• Capacity to provide systematic and supportive services within the vocational training system
• Demonstrated "can do" attitude with a strong customer service focus
• Ability to meet deadlines and prioritise workload
• Certificate IV in (Training and Assessment) (or equivalent) TAE40122 or TAE40116 or equivalent skills and experience
• Previous experience in the desired field (ideally in a vocational or RTO setting)
• Demonstrated working knowledge of Registered Training Organisation compliance management systems, with strong administrative capacity to manage documentation systems (Desirable)
• Knowledge and experience in the area of Vocational education and training

Perks of Working at WISE!

• Competitive Salary starting at $65k with added Not-For-Profit Salary Packaging benefits (tax savings) + Super + More!
• Fantastic reward and recognition initiatives and ongoing learning and development
• 4 wellness‑days per year (additional leave), the ability to purchase additional annual leave and various healthy lifestyle initiatives
• Learning and Development Programs
• Company Laptop & iPhone
• Exclusive benefits and discounts from leading retailers through Flare!

Please note Mandatory Pre‑employment Screenings will be required, this will include.

• Australian National Police Check, including Right to work in Australia (conducted by WISE Employment)
• NDIS Workers Screening Check (fee payable by candidate)
• Working with Children’s Check (WWCC) (fee payable by candidate)

About WISE Employment: Celebrating 30 years in the employment services industry, WISE Employment is a not‑for‑profit organisation that is committed to providing quality employment, training and support to the disadvantaged members of our community, the long‑term unemployed and people with disability. We aim to inspire, transform and empower people by connecting them with employers who care. WISE also operates two highly successful socially inclusive social enterprises along with a range of other programs and services aligned to the needs of the community.

Please visit our careers page, www.wiseemployment.com.au/careers-at-wise to find out more about WISE.

Please submit a current resume and cover letter that demonstrates how you meet the above‑specified requirements. If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact a member of our Talent Team –***********@wiseemployment.com.au.

Here at WISE Employment, we actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTQIA+ community and First Nation and Torres Strait Islander candidates.

Your role will involve creating an inclusive learning environment that empowers individuals to build skills and confidence. If you have experience in tailored assessment, a commitment to equity, and an ability for inspiring learners from diverse backgrounds, we want to hear from you.

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