Venue Manager - Box Office and Reception

Wilton's Music Hall; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A historic arts venue in London seeks a Box Office Manager to lead the team in providing exceptional customer service across multiple platforms. The role involves ensuring accurate data handling with the Spektrix ticketing system, and you'll be the public face of the venue, engaging with customers directly. Enthusiastic individuals with a passion for customer interaction are encouraged to apply.

Responsibilities

• Manage the Box Office and casual box office team.
• Provide excellent service by telephone, in person, and online.
• Ensure accurate data capture using the Spektrix ticketing system.

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Responsibilities

To manage the Box Office and casual box office team to provide excellent service by telephone, in-person and online to Wilton's Music Hall customers, ensuring that data is captured accurately and effectively using the Spektrix ticketing system, and to be the face of Wilton's Music Hall for the public.

Details

Full job description and application details can be found at: wiltons.org.uk/about-us/jobs-opportunities/