Vacancy for Digital Transfer Advisor at The National Archives

Digital Preservation Coalition; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A governmental archival organization in Kew is seeking a Digital Transfer Advisor to aid in managing the transfer of complex digital records. The role involves providing training and support to users and ensures digital records are preserved for future generations. Candidates should have strong organizational and communication skills, with a commitment to excellent user service. The position offers a hybrid working model with excellent benefits, including flexible working options.

Benefits

Flexible working

On-site gym

Wellbeing resources

Civil Service Alpha Pension Scheme

Qualifications

• Enthusiastic and organized individual with confidence in advising users.
• Delivery-focused with a strong motivation to provide excellent service.
• Ability to facilitate transfer of complex digital records.

Responsibilities

• Ensure transfer of vital digital records to the National Archives.
• Liaise closely with records creators to provide training and advice.
• Act as the first point of contact for support regarding digital records.

Skills

Organizational skills

Customer service

Communication

Problem-solving

Job description

Vacancy details

Vacancy for Digital Transfer Advisor at The National Archives

30 January 2022

Richmond upon Thames, London

Full-Time

Summary

ABOUT US: Archives matter. Without records, we could not hold government to account, carry out pioneering research or learn from the past. Whether they are websites, the evidence heard by inquiries or the algorithms which support official decision-making, the survival of our digital public records is vital.

The National Archives is the archive of UK Government and the courts. We preserve and provide access to the UK’s public records. Our strategy sets out our ambition to be an inclusive, entrepreneurial and disruptive archive. We welcome applications from all sections of the community and from people of diverse ages, experience and backgrounds, including people with disabilities. We are keen to explore the widest possible pool of talent for all our roles.

ABOUT YOU: You are an enthusiastic and organised individual who is keen to join a growing team and make a positive contribution. You have the confidence to advise and support our users as they send us increasingly complex digital records. You are delivery focussed and strongly motivated to provide an excellent service. As part of the Digital Archiving team, you will directly contribute to growing the digital archive and delivering the aims of TNA’s business strategy, Archives for Everyone.

ABOUT THE ROLE: Our digital records are steadily growing in diversity and complexity and we need you to help ensure that we continue to collect this nationally important resource. In this role, your work will help ensure that today’s digital records are saved for future generations of citizens, policy makers and historians.

You will help our users send their vital digital records to the National Archives for permanent preservation in the digital archive. You will liaise closely with records creators to facilitate transfer of records, providing training and advice on tools and processes and act as the first point of contact for support for users of our Transfer Digital Records (TDR) online service.

Our place of work is in the beautiful surroundings of Kew, a 10-minute walk from Underground and Overground stations. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site. TNA boasts a collegiate working environment and an excellent Civil Service benefits package. This includes flexible working, an on-site gym, wellbeing resources, and an opportunity to join the Civil Service Alpha Pension Scheme.

Responsibilities

• We put people at the forefront of our organisation and are committed to enabling professional development and training for all our colleagues.
• We are an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experience and backgrounds, including people with disabilities. We are keen to explore the widest possible pool of talent for all our roles.
• This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site.
• SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances.