UX Designer | S3 | Digital Transformation | Milton Keynes

Santander USA; Milton Keynes; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading financial institution based in Milton Keynes is seeking a UX Designer to lead the user-centered design process for digital banking platforms. The ideal candidate will have commercial UX experience and practical knowledge of design tools like Figma. This role offers a competitive salary, benefits package, and a hybrid working model requiring at least 12 days in the office monthly.

Benefits

Eligible for performance-related annual bonus

8% pension contribution

30 days’ holiday plus bank holidays

£6,000 car allowance

Company funded private medical insurance

Qualifications

• Practical knowledge of design tools, Figma or similar.
• Commercial UX experience using formal UX processes.

Responsibilities

• Work with stakeholders to understand requirements.
• Design wireframes, prototypes, and design assets.
• Facilitate team workshops and ideation sessions.

Skills

Design tools knowledge

Commercial UX experience

Excellent communication

Tools

Figma

Sketch

Zeplin

Job description

Overview

UX Designer | S3 | Digital Transformation | Milton Keynes, United Kingdom

Join our community.

As our UX Designer you’ll be working within a fast-paced environment responsible for the end-to-end user-centred design process, for projects across our Retail and Business Banking Digital platforms. This role will also focus on future looking projects, new features, and mobile app developments.

As the User Experience Designer, you will provide support within your team, research and analysis, support ideation, prototyping, stakeholder engagement, validation with end-users to facilitate a process of iterative design / continuous improvement as you build out the user journey.

What you’ll bring

• Practical knowledge of design tools. We use Figma, but understand if you’ve been using Sketch, Zeplin, or similar.
• Commercial UX experience using formal UX processes.

It would also be nice for you to have

• Accessibility experience (WCAG 2.1)
• Front end knowledge of HTML and CSS.
• Excellent communicator, able to influence team members, stakeholders, and the wider business.
• Portfolio with commercial examples to share (if unable to share, provide a walkthrough of relevant examples).

Responsibilities and activities

• Working directly with business stakeholders and product owners to fully understand requirements, utilising appropriate UX research methods to ensure solutions are validated with users.
• Engaging the internal design community, utilising, and contributing towards the banks UI design standards.
• Designing wireframes, prototypes, and design assets.
• Supporting the team, in an Agile environment, in the creation of user stories and acceptance criteria to ensure effective QA of design assets and deliverables.
• Facilitating team workshops and ideation sessions.

What else you need to know

• This is an 18 month Fixed Term position.
• This role is based in Milton Keynes.
• Hybrid working pattern with at least 12 days per month in the office (pro-rata for part-time roles).
• Travel distance, time and cost considerations from your home to the office location(s) should be considered.
• We’re happy to discuss working patterns during recruitment. Part-time hours or job-share candidates are welcome to apply.

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We celebrate diversity and develop talent through living our values: Simple, Personal, and Fair.

How we’ll reward you

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

• Eligible for a discretionary performance-related annual bonus.
• 8% of salary contributed to pension; higher employer contribution possible with employee contribution; cash options available.
• 30 days’ holiday plus bank holidays (31 days after 5 years), with the option to purchase up to 5 additional days.
• £6,000 car allowance per year.
• Company funded private medical insurance; voluntary healthcare benefits at discounted rates.
• Protection for you and your family (death-in-service, income protection, life assurance and critical illness options).
• Share in Santander’s success via share plans.
• Staff versions of certain Santander products and access to employee discounts.

Learn more about our benefits and family friendly policies

Right to work in the UK

Every individual must have the right to work in the UK to commence employment. If a visa/permit is required, this will not influence the decision to progress the application. If there is no right to work, Santander will not proceed with the application.

What to do next

If this sounds like a role you’re interested in, then please apply. We’re available to discuss recruitment needs, formats, or additional assistance via resourcing@ santander.co.uk.

Additional Information

Applications are welcome with the understanding that relocation packages may not be available. Santander will pay mandatory government fees related to visa sponsorship; you may be responsible for personal relocation costs.