UX Designer (12-Month Secondment)

lloyds banking group; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A major UK bank is seeking a UX Designer for a 12-month secondment role based in London. The ideal candidate will be instrumental in designing user experiences for app propositions, contributing to design workshops, and conducting user research. Candidates should have a strong UX background, preferably with experience in mobile app design. The position offers a hybrid working model with a comprehensive benefits package, including a generous pension contribution and performance-related bonuses.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus scheme

Share schemes including free shares

Discounted shopping benefits

30 days’ holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• Passionate about UX and product design.
• Highly skilled with attention to detail.
• Experience designing for iOS and Android apps.
• Able to manage multiple tasks effectively.
• Advocate for simplicity, usability, and accessibility.

Responsibilities

• Design the app experience for Goals and Planning propositions.
• Conduct design workshops and competitive research.
• Create wireframes and journey maps.
• Collaborate with the design squad.
• Participate in usability tests with customers.

Skills

UX design

iOS app design

Android app design

Wireframing

Prototyping

Effective communication

Attention to detail

Tools

Figma

Figjam

Job description

Job Description Summary

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 20 million active online customers. We’ve placed an ambitious transformation programme and a multi‑channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.

We serve millions of customers every day, from individuals and families to large businesses and corporations. This means we’re well‑placed to help Britain prosper by shaping the way we spend, save and borrow.

Job Description

Flexible Working Options

Hybrid Working, Job Share

JOB TITLE

UX Designer (12‑Month Secondment)

LOCATION(S)

London

GRADE

E

HOURS

Full‑Time

DURATION

12‑Months

WORKING PATTERN

Hybrid – spend at least two days per week, or 40% of time in the London office.

About this opportunity

We’re part of the Customer & Commercial Platform at Lloyds Banking Group, focused on delivering new or enhanced propositions for underserved customer segments within the bank.

Our work is predominantly app focused, across the three main brands of Lloyds, Halifax and Bank of Scotland, together serving over 21 million customers across the three banking apps. The design team works closely with product, analytics and engineering to solve problems for customers—researching, crafting and delivering new and innovative propositions and features.

It’s an exciting time, as we continue to broaden and evolve our offering to build deeper, more valuable relationships with customers.

We have a unique opportunity, with the breadth of products and services that LBG offers, to help customers achieve their savings goals and future aspirations. And perhaps with the right financial education, engagement and empathy, even achieve those aims faster.

What you’ll be doing

• You’ll lean towards the discovery and UX side of the product design spectrum, designing the app experience for Goals and Planning propositions.
• You’ll contribute to design workshops, conduct competitor research, create wireframes and journey maps, support user research, and more.
• You’ll work closely with the rest of the design squad, proactively communicating, contributing ideas, and challenging each other’s thinking.
• You’ll live in Figma and Figjam. Whiteboard sessions, wireframing and prototyping are your bread and butter.
• You’ll enjoy and contribute towards a bold, positive and inclusive team culture.
• You’ll be equally comfortable running a stakeholder call to share a new concept, being head‑down working on a new flow, or listening in to a usability test with a customer.

Who you are

• You’re passionate about delivering all things UX and product design.
• You’re highly skilled and competent at what you do. You pride yourself on your work and have a strong attention to detail.
• You’ve designed for iOS / Android apps before and are always up to speed with best practices.
• You always take ownership of your work and are good at managing your own time. You’re able to balance multiple tasks at once.
• You care about your craft and ultimately want to make a difference. You’re an advocate for simplicity, usability and accessibility.
• You’re proactive, always looking for the next innovation or efficiency.

About working for us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under‑represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide‑ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• Annual performance‑related bonus scheme
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

We’re focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.