Utilities Coordinator

Connect It Utility Services Limited; Hedge End; On-site; GBP 25,000 - 35,000; Full time

Job summary

A construction and utility services firm is seeking a Utilities Coordinator to support daily operations. The role includes managing office tasks, assisting with project administration, and ensuring effective communication with clients and subcontractors. Candidates should have at least 2 years of administrative experience, proficiency in Microsoft Office, and the ability to work in a fast-paced environment. This position provides an opportunity to contribute to innovative projects and enhance operational efficiency.

Qualifications

• Experienced in administrative work, preferably in construction or utilities.
• Willingness to collaborate with teams and communicate efficiently.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Manage daily office operations and respond to client queries.
• Assist estimators with project administration and coordination.
• Track project timelines through Salesforce CRM.

Skills

Attention to detail

Time Management

Organisational skills

Excellent written and verbal communication

Problem-solving skills

Interpersonal skills

Education

Minimum 2+ years of administrative experience

University Degree at Bachelor's level or higher

Knowledge of Salesforce CRM system

Tools

Microsoft Office Suite

Salesforce

Job description

The Utilities coordinator will be an administrative role which will support the daily operations in a fast-paced construction and utilities environment. This role includes assisting the estimators with project administration, handling various aspects of project coordination and creating and submitting applications to relevant external utility companies. The ideal candidate is organised, detail-oriented, and experienced in administrative work. Construction or Utility knowledge is a bonus but not necessary for this role.

Responsibilities

Administrative Support:

• Manage daily office operations including answering phones and responding to emails.
• Organise and manage online files, records, and documentation related to utility projects.
• Maintain positive relationships with clients, subcontractors, and suppliers through clear communication and efficient handling of administrative duties.

Project Coordination:

• Assist with preparing estimates for utility construction projects, including gathering data, performing research, and completing relevant application forms to the DNOs (Distribution Network Operators).
• Work closely with Multi-Utility Estimators by completing land searches and creating precise location boundaries.
• Calculate load required for residential & commercial developments in order to complete applications to the IDNO's for Asset Values.
• Support the development of proposals by completing accurate tender designs, through the use of Adobe /Nitro Pro.
• Track project timelines and milestones, through our soft CRM system Salesforce ensuring that schedules are adhered to.

Skills Required

• Attention to detail and ability to manage multiple tasks simultaneously.
• Ability to work independently and within a team environment.
• Time Management & strong organisational skills.
• Excellent written and verbal communication abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Strong problem-solving skills with the ability to foresee and address potential challenges.
• Strong interpersonal skills, with the ability to interact professionally with clients and co-workers.

Educational Requirements

• Minimum 2+ years of administrative experience is required. Administration in Construction, utilities, or a related field is preferred.
• Preferred but not mandatory University Degree at Bachelor's level or higher.
• Knowledge of Salesforce CRM system is advantageous.

Qualities & Behaviors

• Fast Moving: Demonstrates agility and efficiency in handling tasks and projects.
• Customer Centric: Focuses on understanding and meeting customer needs to ensure high satisfaction.
• Results Driven: Committed to achieving goals and delivering quality outcomes.
• Innovative: Embraces new ideas and solutions to improve processes.
• Engaging: Inspires and motivates others through effective communication and leadership.
• Proactive: Takes initiative to address potential issues and enhance project delivery.
• Detail-Oriented: Pays close attention to detail, ensuring accuracy and adherence to standards.
• Collaborative: Works effectively with cross-functional teams, including reinstatement and civils teams.

Additional Information

Employees must consider Quality, Health, Safety, Information Security, and Environmental outcomes in all actions, fostering relationships for idea exchange, following ISO Systems, Policies and Procedures, and reporting incidents. Priority must be given to health, safety, collaboration with managers, safeguarding of assets, and the responsible use of equipment provided. Working at all times in accordance with company policies, procedures, and processes.