User Research - Consultant

Opencast | B Corp; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A growing tech consultancy in England seeks a User Researcher to conduct research that informs user-centered solutions in government and healthcare sectors. The role involves collaborating with designers to uncover user needs and enhancing services that impact lives. Candidates must have UK Security Clearance and a knack for turning insights into actionable design decisions. Join a supportive community aimed at solving real-world problems and making a positive difference.

Qualifications

• UK Security Clearance (existing SC clearance or eligibility) is required.
• Strong ability to conduct user research and gather insights.

Responsibilities

• Conduct research to develop user-centered services.
• Collaborate with design roles to solve complex problems.

Job description

Job Description

Ready to turn curiosity into impact?

Do you want to use research to shape services that make a real impact? Are you ready to bring curiosity and insight to projects that improve people’s lives?

If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a User Researcher, you’ll uncover the needs and voices of people, work in multi-disciplinary teams to feed these needs into design decisions shape impactful services, and bring curiosity, pragmatism and insight to projects. You’ll enjoy, a supportive community whilst working across public sector clients, to solve real problems that impact people's lives.

The role

UK Security Clearance (existing SC clearance or eligibility) is a requirement for our current permanent opportunities.

You’ll conduct research which supports the development of a user centred service. You’ll work closely with other user centred design roles, such as Service Designer, Content Designers, and Interaction Designers, to solve complex and interesting problems for our clients.

You’ll ensure that work is carried out in accordance with Opencast's qua...