Used Car Sales Manager

Porsche Retail; Greater London; On-site; GBP 50,000 - 90,000; Full time

Job summary

A leading automotive retailer in Greater London is looking for a Used Car Sales Manager to maximize pre-owned vehicle sales at their Centre. The role involves managing daily operations, coaching a sales team, and ensuring compliance with company policies. Candidates should have significant car sales experience and strong leadership skills. This position offers a competitive salary along with various employee benefits including a tax-efficient vehicle and personal fuel allowance.

Benefits

Basic Salary of £50,000

OTE of £90,000

33 days holiday per year

Life Assurance

Employee Assistance Program

Qualifications

• Senior car sales experience within an automotive dealership.
• Proficiency in managing vehicle sales and financial goals.
• Valid driver's license required.

Responsibilities

• Manage daily operations of pre-owned vehicle sales.
• Coach the sales team to meet KPIs.
• Oversee reconditioning processes for vehicles.

Skills

Online retailing platforms

Vehicle valuation

Leadership skills

Communication skills

Negotiation skills

Tools

Dealership management systems

CRM software

Online inventory tools

Job description

Overview

Porsche Retail Group (PRG) have an excellent opportunity for a Used Car Sales Manager to work for one of the world's most iconic brands and join Porsche Centre West London. To apply for this role, you must have senior car sales experience from within an automotive dealership.

Role

In this newly created role, reporting to the General Sales Manager, the Used Car Sales Manager (UCM) will be responsible for maximising pre-owned vehicle sales and financial goals for Porsche Centre West London. You will:

• Manage all daily operations associated with the Centre's pre-owned vehicle sales, including vehicle acquisition, inventory, pricing, reconditioning, and marketing
• Coach the Sales Team in all areas of pre-owned vehicles, and work closely with the Group Used Car Buying and Finance Teams to ensure the Centre meets its KPIs - volume, profit and most importantly, customer satisfaction
• Deputise in the absence of the General Sales Manager, leading the sales team as and when required.

Responsibilities

• Collaborate with the Group Used Car Buying Team to manage stock profile, pricing, and disposal of non-retail vehicles
• Oversee reconditioning processes to ensure budget compliance and timely market readiness
• Support the General Sales Manager in setting monthly, quarterly, and annual sales targets for used car performance
• Motivate the Sales Team to meet or exceed used car sales targets and deliver excellent customer service
• Coach Sales Executives on sales processes, focusing on Trade Ins and Used Car procedures
• Own the Porsche Online Car Sales system and other advertising platforms, ensuring quality imagery and video
• Line management of the Digital Media Specialist to optimise digital advertising of used car stock
• Ensure all used vehicle transactions comply with company policies and legal requirements
• Maintain accurate records of sales, trades, reconditioning, and appraisals across databases
• Ensure high customer satisfaction by handling enquiries and escalated complaints professionally, following FCA standards

Minimum Qualifications

• Experience with online retailing platforms (Autotrader, etc.)
• Strong knowledge of vehicle valuation, inventory sourcing, and market trends
• Proven experience within the automotive industry in used car performance
• Proficiency in dealership management systems (DMS), CRM software, and online inventory tools
• Excellent leadership, communication, and negotiation skills
• Knowledge/ understanding of the motor industry and applicable regulatory environment
• Valid driver's license

Desirable Qualifications

• Highly organised, able to identity gaps and opportunities in business performance
• Excellent communication skills and ability to influence a variety of internal and external stakeholders
• A track record of performing within a fast paced, customer facing, luxury automotive environment

Equality, Diversity and Inclusion

Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.

In return, we offer

Basic Salary of £50,000. OTE of £90,000 with ability to overachieve.
33 days holiday per year
8.30am to 6.30pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm
A tax efficient VW Group Vehicle
Personal Fuel Allowance
Option of a second VW Group Vehicle at a preferential leasing rate
Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
Life Assurance
DC Pension Scheme
Employee Assistance Program - support and advice on issues impacting your wellbeing
Dedicated mental health champions

Centre

Porsche Centre West London is our largest Centre in the south of England. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.

Company

Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.

Applying

Please note that eRecruitSmart is advertising the role of Used Car Sales Manager on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you