USA and Canada Travel Specialist

Travel Trade Recruitment Limited; Manchester; Remote; GBP 25,000 - 35,000; Full time

Job summary

A specialist travel company in the UK seeks experienced Tailor-Made Consultants to craft unique holiday experiences to the USA and Canada. The role involves creating detailed itineraries, liaising with customers, and processing bookings. Candidates should have a strong travel background and excellent customer service skills. The opportunity offers a competitive salary, company bonuses, a supportive team, and travel discounts, all within a full-time remote position.

Benefits

Company bonus scheme

Travel discounts

Educational trips

Qualifications

• Experience working in a travel-related role.
• Ability to meet sales targets and deadlines.
• Knowledge of travel destinations, particularly USA and Canada.

Responsibilities

• Create detailed itineraries according to customer specifications.
• Liaise with clients and agents during the quotation process.
• Process bookings using an in-house system.

Skills

Strong selling skills with proven ability to convert enquiries into sales

Excellent communication & customer service skills

Solid travel background with good geographical knowledge

Ability to use own initiative

Accuracy and attention to detail

Ability to work well as part of a team

Knowledge of GDS system (preferably Galileo/Amadeus)

Tools

Computer knowledge

Job description

Overview

My client a specialist travel company who offers an excellent range of tailor-made products to the USA and Canada are seeking experienced Tailor-Made Consultants to join their successful team. As a USA and Canada specialist, you will be tailor making holidays to the USA & Canada and creating the perfect holiday experience for customers. If you are sales driven, with good knowledge of these destinations and looking for the flexibility to work from home, please apply NOW!

Key Duties

• Create detailed itineraries to exactly suit the customers' requirements (both telephone and email enquiries)
• Source varied ground arrangements with overseas suppliers, ensuring your itinerary exactly meets the client's requirements.
• Liaising with agents and clients at various stages of the quotation process
• Use various web-based systems to check live availability of products
• Process bookings on an in-house system
• Maintaining excellent customer service throughout

Skills & Experience

• Solid travel background with good geographical knowledge
• Knowledge of at least one or more of our destinations would be beneficial
• Strong selling skills with proven ability to convert enquiries into sales
• Excellent communication & customer service skills
• Ability to use own initiative
• Accuracy and attention to detail are a must
• You must be able to work well as part of a team
• You must be able to work towards a sales target
• Knowledge of GDS system (preferably Galileo/ Amadeus) would be preferred
• Must be able to work to strict deadlines
• Excellent computer knowledge is essential

The Package

• A competitive salary depending on your experience
• Company bonus scheme
• Well established supportive team/management
• Travel discounts
• Permanent role
• Full time remote position
• Educational trips (you could be bagging yourself a trip to USA or Canada)

How to apply

If this sounds like your dream role, then please send a copy of your CV and a TRAVEL PROFILE to (url removed) or contact (phone number removed) for more information.

Travel Profile = a list of countries you have travelled to