Unit Supervisor: Lead Team & Stellar Guest Experience

Tenpin - Gloucester; Gloucester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading entertainment center in Gloucester is seeking a Unit Supervisor to manage day-to-day operations and ensure exceptional customer experiences. The ideal candidate will have at least 12 months of supervisory experience in leisure or hospitality. Responsibilities include leading a team, identifying sales opportunities, and implementing company policies. This role offers various benefits, including career development opportunities, free bowling for family and friends, and health care schemes. Join us to create unforgettable experiences!

Benefits

Retailer discounts

Free bowling for family and friends

Free food when working 6 hours or more

Enhanced maternity, paternity, adoption leave

Health care cash back scheme

Employee assistance programme

Life assurance – 2 x annual salary

Long service awards

Qualifications

• At least 12 months of supervisory experience in a related field.
• Passionate about providing an exceptional customer experience.
• Ability to lead and develop team members effectively.

Responsibilities

• Manage day-to-day operations and ensure excellent customer service.
• Identify sales opportunities and promote a sales-focused culture.
• Support team development and deputize for senior management when needed.
• Implement corporate strategy and achieve objectives.

Skills

Supervisory experience in leisure, hospitality, or retail

Exceptional customer service

Leading large teams

Enthusiastic and determined

Ambitious and flexible

Job description

A leading entertainment center in Gloucester is seeking a Unit Supervisor to manage day-to-day operations and ensure exceptional customer experiences. The ideal candidate will have at least 12 months of supervisory experience in leisure or hospitality. Responsibilities include leading a team, identifying sales opportunities, and implementing company policies. This role offers various benefits, including career development opportunities, free bowling for family and friends, and health care schemes. Join us to create unforgettable experiences!