Unit Supervisor

South East; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading entertainment provider in the United Kingdom is looking for a Unit Supervisor to oversee daily operations and provide exceptional customer service. The ideal candidate will have at least 12 months of supervisory experience and a passion for entertainment. Benefits include employee discounts, free bowling for family and friends, and opportunities for career development. Join the team at this vibrant workplace where you can help create unforgettable experiences for all ages.

Benefits

Retailer discounts

Free Bowling

Free Food

Enhanced Maternity, Paternity, Adoption leave

Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Career Development

Qualifications

• At least 12 months of supervisory experience in leisure, hospitality, or retail.
• Passionate about exceptional customer service.
• Experience in leading large teams.

Responsibilities

• Manage day-to-day operations ensuring excellent customer service.
• Promote a sales-focused culture and identify sales opportunities.
• Lead and support team development and growth.

Skills

Supervisory experience in leisure or hospitality

Exceptional customer service

Leading large teams

Determined and enthusiastic

Flexibility and adaptability

Job description

Ready to lead the fun and create unforgettable experiences as a Unit Supervisor at Tenpin? Join our team today!

We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.

The Role

• Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
• Promote a sales-focused culture and identify sales opportunities within the centre.
• Lead and support team development and growth, deputizing in the absence of senior management.
• Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives.

Skills You Need

• At least 12 months of supervisory experience in leisure, hospitality, or retail.
• Passionate about exceptional customer service.
• Experienced in leading large teams.
• Determined, enthusiastic, and patient.
• Ambitious and eager to progress.
• Fully flexible and adaptable to change.

Our Fantastic Benefits

• Tenpin Treats – Retailer discounts and Best Doctors.
• Free Bowling for family and friends.
• Free Food (when working 6 hours or more).
• Enhanced Maternity, Paternity, Adoption leave.
• Medicash Health Care Cash Back Scheme.
• Employee Assistance Programme.
• Free counselling.
• Life assurance – 2 x annual salary.
• Long Service Awards.
• Recommend a Friend Scheme.
• On the Spot Rewards.
• Career Development.

Career Development

Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.

What Happens Next?

Ready to grow your career with us? Click apply and complete our quick 2-minute application.