Undergraduate Support Administrator

NHS; Warrington; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization is looking for an Undergraduate Support Administrator to provide administrative support to the Medical Education team. Responsibilities include assisting with induction programmes, monitoring student attendance, and supporting clinical staff. The ideal candidate will have NVQ level 3 in business administration, strong Microsoft Office skills, and experience in office administration within an NHS training environment. This role requires strong communication skills and the ability to collaborate across various levels of staff. Join us in supporting aspiring medical students.

Qualifications

• Experience communicating with a range of disciplines.
• Office administration experience including secretarial support.
• Administrative support experience in a team.
• Worked within the NHS in a training environment.
• Experience with medical staff and healthcare professionals.

Responsibilities

• Assist UG coordinators with induction programmes.
• Monitor student attendance.
• Create and develop spreadsheets and databases.
• Support meetings and working groups for Administrators.
• Assist with Medical Students AFL Exams.
• Manage day-to-day UG workstreams for UoL.
• Track attendance and collate feedback from placements.
• Work with clinical staff to support facilitation.
• Provide pastoral care to students.
• Take and transcribe minutes of student meetings.
• Maintain database for clinical supervisors.

Skills

Ability to work as part of a team

Competent in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Time management

Able to prioritize

Good attention to detail

Education

NVQ level 3 in business administration or equivalent

Standard of education GCSE level or above

Tools

Microsoft Office

Job description

Go back Warrington and Halton Teaching Hospitals NHSFT

Undergraduate Support Administrator

The closing date is 07 December 2025

The Medical Education Undergraduate Team supports 3rd, 4th and 5th year Undergraduate Medical Students from the University of Liverpool and Years 1-4 from the University of Chester in developing timetables in line with university curricula, and in providing day to day support and supervision for undergraduate medical students whilst students are on placement at the Trust.

The Undergraduate Support Administrator will provide a range of administrative support to the Medical Education Undergraduate Team for the University of Liverpool assisting in the development and the delivery of high‑quality educational programmes for undergraduate medical students , in line with the contractual requirements set out by the University of Liverpool.

The postholder will support the Undergraduate Sub Dean and Undergraduate Administrators for the University of Liverpool to delivery of high‑quality training for medical students.

Main duties of the job

• Assist Undergraduate (UG) coordinators with the development facilitation and delivery of induction programmes for Medical Student on placement WHH.
• Monitor, track and record student attendance
• Responsible for creating, and developing in‑house spreadsheets and databases and assisting with the input of timetable activities of the UG medical education programme.
• Attend and support internal and external meetings and any relevant working groups for Administrators, either with or on behalf of the UG Administrators
• Assist with annual Medical Students AFL Exams
• To assist with the day‑to‑day running for the UG workstreams for the University of Liverpool (UoL) working collaboratively with the UG Administrators.
• Track attendance and collate evaluative feedback from placements or teaching sessions.
• Work closely with all levels of clinical staff including collaboration with the Clinical Skills Team to support facilitation.
• Support and signpost students regarding pastoral care and in the absence of UG Administrators provide a first point of contact for any students requiring help or advice with regards to any academic/person/health related problems.
• Attend and assist with any student meetings, taking and transcribing formal minutes and updating action log
• Support with the maintenance of the database for clinical supervisors to assist UG Administrators with their regular communications.
• Provide general administrative support to the UG Team for the UoL

About us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC‑rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti‑racist approach in all we do.

Job responsibilities

The full details of the role, including main duties and responsibilities areavailable in the full Job Description and Person Specification which you can find on the right‑hand side of the advert page

FULL JOB DESCRIPTION ATTACHED

Person Specification

Experience

• Experience of communicating/liaising and interacting with a broad range of disciplines and levels of seniority
• Office Administration experience which may include secretarial support
• Providing administrative support to a team
• Experience working within the NHS in a Training or Education environment
• Experience of working with both Medical Staff and other healthcare professionals

Qualifications

• Standard of education GCSE level or above
• Evidence of high‑level competency with Microsoft Office Packages
• NVQ level 3 in business administration or equivalent

Skills, knowledge and competency

• Ability to work as part of a team
• Competent in the use of Microsoft office applications - word, excel, outlook & PowerPoint
• Able to prioritise
• Able to work accurately with good attention to detail
• Time management

Role specific

• Ability to communicate with all grades of staff and student both internal and external, considering and communication difficulties
• Ability to remain calm and approachable within challenging situations work on own initiative.
• An interest in Education and Development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Warrington and Halton Teaching Hospitals NHSFT