Tyre Inspector for Fleets

TruckForce; Leeds; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading global transport service provider is seeking a Fleet Inspector based in Leeds. This role involves inspecting tyres, collaborating with customers, and delivering exceptional customer service. Ideal candidates will have a valid driving licence and a passion for learning, with opportunities for training and development offered. Enjoy benefits like a competitive salary, flexible working, and bonuses.

Benefits

Competitive salary and monthly bonus scheme

Professional occupational health support

Flexible working

Employee assistance programme

Company uniform and PPE

Van for business use

Training and development funded

Enhanced pension scheme

33 days holiday

Staff discount scheme

Up to 4 free tyres annually

Life assurance scheme

Free eye test and flu vouchers

Enhanced maternity and paternity benefits

Qualifications

• Current knowledge of commercial truck or tyres desirable but not essential.
• Previous experience in a customer-facing environment, B2B preferred.
• Current UK Valid Driving Licence is essential.

Responsibilities

• Inspect tyres at nominated user sites to ensure service standards.
• Inform stakeholders of required remedial work plans.
• Prioritize time to meet monthly tyre inspection KPI targets.
• Engage all stakeholders to deliver first-class customer service.
• Monitor product performance to maximize tyre life.

Skills

Problem solving skills

Customer service experience

IT literate

Education

GCSE or equivalent in Maths and English

Job description

Location: Leeds

Are you experienced in the transport or automotive industry and are looking for the next step in your career?

Would you like be trained by a Leading Global company Goodyear - TruckForce?

Are you passionate about working in a team and providing a top-quality service?

Are you tired of working call outs, would you prefer a better work life balance?

Would you like to have a flexible role where you can work from home, travel to our hubs and customers and manage your own workload?

If you have answered yes to any of the questions above, then we may have the perfect job for you!

TruckForce, part of Goodyear Tyres, have an exciting opportunity for a Fleet Inspector! This role will support the Truck Team in delivering targets in relation to our tyre inspection programmes by providing great customer service.

You will be gathering tyre information to assess fitments related to fleet contract accounts and coordinating tyre remedial actions are delivered with best-in-class service levels. You will feedback your findings to the Commercial Network Service Coordinators and relevant stakeholders so that actionable plans can be developed.

Desired Experience, Skills and Qualifications

• Current knowledge or previous experience of commercial truck or tyres is desirable but not essential as we will provide training to a passionate candidate who is willing to learn and develop in their career.
• Previous experience in a customer facing environment is desirable, B2B.
• Problem solving skill and the ability to work under own initiative.
• IT Literate.
• GCSE or equivalent in Maths and English.
• Current UK Valid Driving Licence (Essential).

Benefits

• Competitive salary and Monthly Bonus Scheme
• Professional Occupational Health Support
• Flexible Working
• An Employee Assistance Programme
• Company Uniform and PPE
• A van for Business Use
• Equipment will be provided to carry out the role effectively
• Training and Development funded by Goodyear Truckforce!
• An excellent, enhanced contribution pension scheme
• 33 days holiday (including bank holidays)
• Staff discount scheme on high street and leisure activities
• Up to 4 free tyres annually after 12 months
• Life assurance scheme
• Free eye test and flu vouchers
• Dell Discount Scheme
• Enhanced maternity and paternity benefits.

Role and Responsibilities

• Inspection of tyres at nominated user sites locally and regionally, to ensure agreed standards are being adhered to in accordance with Service Level Agreements.
• Liaison with TruckForce stakeholders to inform them of required remedial work plans.
• Prioritize time to work and collaborate with customers and allocated location to ensure monthly tyre inspection KPI target is achieved.
• Adopt a one team mindset to ensure all stakeholders are engaged to deliver commitments and first-class customer service.
• Monitor product performance to maximize the useable life of all tyres fitted to the fleet and to inform policy decisions.