TV Licence Field Officer – Flexible, Home-Based + Car

Capita plc; United Kingdom; Hybrid; GBP 32,000; Full time

Job summary

An established firm in compliance services is seeking a Television Licence Field Officer to engage with customers without a TV licence in the Belfast area. Responsibilities include conducting door-to-door visits, recording visit details, and promoting licence payment schemes. The role requires strong communication skills and a full UK driving licence. Compensation includes a competitive salary of £31,650 and a company car with personal use. Flexible working hours and various benefits support employee wellbeing and engagement.

Benefits

Company car with personal use

Mileage allowance

23 days leave (rising to 29)

Company matched pension

Access to financial wellbeing support

Qualifications

• Physically mobile for daily location visits.
• Excellent standard of both verbal and written English.
• Previous experience in customer service, retail, or sales is a plus.

Responsibilities

• Conduct door-to-door visits for TV licence compliance.
• Record visit details and timesheets using handheld device.
• Explain and sell benefits of licence payment schemes.
• Attend court to give evidence when required.

Skills

Strong interpersonal skills

Excellent communication skills

Physical mobility

Verbal and written English

Education

Full UK Driving Licence

Job description

An established firm in compliance services is seeking a Television Licence Field Officer to engage with customers without a TV licence in the Belfast area. Responsibilities include conducting door-to-door visits, recording visit details, and promoting licence payment schemes. The role requires strong communication skills and a full UK driving licence. Compensation includes a competitive salary of £31,650 and a company car with personal use. Flexible working hours and various benefits support employee wellbeing and engagement.