Travel Sales Specialist - Japan

Audley Travel; City of Westminster; Hybrid; GBP 29,000 - 34,000; Full time

Job summary

A leading travel company in the UK seeks a Japan Travel Sales Specialist passionate about travel and customer service. This role involves creating bespoke trips, building strong client relationships, and meeting sales targets. Successful candidates will have a background in consultative sales and effective communication skills. Many exciting benefits are offered, including flexible working options, comprehensive health plans, and generous vacation days, along with a competitive salary starting from £29,800 in the first year.

Benefits

Life insurance

Health cash plan

25-30 days holiday

Day off for birthday

Flexible hybrid work options

Gympass access

Enhanced family leave

Discounted trips

Long service awards

Qualifications

• Prior experience in sales and customer service is essential.
• Strong communication skills both verbally and in writing are required.
• A passion for travel and helping others explore different cultures.

Responsibilities

• Plan personalized trips based on client preferences and needs.
• Meet sales targets and maintain strong relationships with clients.
• Educate clients about travel destinations and itineraries.

Skills

Consultative sales experience

Effective communication

Attention to detail

Customer service

Travel knowledge of Japan

Job description

Job Overview

Base pay range. Direct message the job poster from Audley Travel. Join Audley Travel and become our next Japan Travel Sales Specialist. If you're a sales professional who is passionate about travel, customer service, and have travelled to Japan, we would love to hear from you! Travel Shaped Around You: The Audley Way. We believe the best trips are those that reflect our clients' unique way of seeing the world. For over 25 years, we've been crafting personalised journeys, allowing our clients to create a lifetime of unforgettable memories. Role Highlights

Qualifications

• You are passionate about encouraging others to see the world
• You have prior experience in consultative sales & customer service
• You have a keen eye for detail (this job entails extensive administrative work)
• You are able to communicate effectively both verbally and written communication
• You are excited to educate clients on their destinations, and answer any questions about their itineraries
  This range is provided by Audley Travel. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more.

Role Highlights

• Create Dream Holidays: Plan personalised, bespoke trips for our clients using your travel expertise.
• Incredible Training and Educational Trips: Enjoy a 2-4 week familiarisation trip to the amazing destination you will be specialising in. Right now, our new hires are in Japan, Vietnam, Kenya, Italy, Egypt and New Zealand!
• Sales Targets: Hit monthly goals while building lasting client relationships. We believe it's our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment and encourage you to let us know if there's anything we can do to make your application process easier for you for any reason to help you shine!
  Commission guaranteed with total salary of £29,800 - £33,800+ in year one

Benefits

• life insurance & Healthshield health cash plan – money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
• Holiday – 25 days rising to 30 days with length of service
• A day off for your birthday
• A day off for volunteering to support a charity, local support group or community work of your choice
• Flexible hybrid work options – we ask our employees to join us for a minimum of 3 days a week in the office
• Gympass – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps
• Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers
• Enhanced family leave & pension scheme
• Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites
• Long service awards & sabbatical leave

Interview Process

• One of our recruiters will review your application personally, and if successful we will invite you to complete a video submission using a platform called HireVue. This provides an opportunity for you to answer some questions to help us explore your application further.
• A follow‑up call with a recruiter to discuss next steps and share further details on the role.
• The last and final stage is an interview with two of our Regional Sales Managers from the hiring team.
• Outcome and final feedback. We also encourage you to provide us feedback, if you wish, to help us improve our recruitment process.