Transformation Delivery Lead

HSBC Group; Greater London; Hybrid; GBP 85,000 - 110,000; Full time

Job summary

A leading global banking institution is seeking a Senior Transformation Delivery Manager to lead complex transformation initiatives in their Innovation Banking division. This role involves managing delivery plans and driving change adoption across multiple portfolios. The successful candidate will work closely with senior stakeholders, offering strategic direction and ensuring successful project execution. With a hybrid working model based in London, this position allows flexibility while requiring in-office presence twice a week.

Benefits

Hybrid working model

Inclusive workplace initiatives

Qualifications

• Proven experience leading complex business and digital change initiatives.
• Strong skills in influencing senior stakeholders.
• Ability to drive high-performance teams.

Responsibilities

• Lead complex transformation programmes end to end.
• Own delivery plans, milestones, budgets and benefits realization.
• Drive business readiness and change adoption.

Skills

Leadership in transformation programmes

Agile methodologies

Stakeholder management

Risk management

Job description

Senior Transformation Delivery – HSBC Innovation Banking

The role is a senior transformation delivery role within HSBC Innovation Banking, responsible for leading complex, high-impact business and digital change initiatives across the UK business and, where appropriate, globally. Reporting to the Head of Strategic and Business Change, you will take ownership of defined work packages and programmes from early shaping through delivery and embedment. You will operate with a high degree of autonomy and accountability, balancing pace, quality and risk in a regulated environment.

Team & Collaborators

You will be part of the HSBC Innovation Banking Transformation team, working closely with Business, Product, Technology, Architecture, Markets and Group functions in Agile and scaled delivery models. You will work directly with senior sponsors, product owners, delivery leads and control functions, acting as a trusted advisor and senior delivery partner across multiple initiatives and portfolios.

What You’ll Add

• Bring clarity and direction to complex change, translating strategy into executable delivery plans and ensuring outcomes are realised.
• Strengthen governance, improve delivery discipline and raise confidence in execution across senior stakeholders.
• Improve prioritisation, clearer accountability, reduced delivery risk and stronger business readiness.
• Play a key role in maturing Agile ways of working, embedding sustainable delivery practices and ensuring change is fully adopted by the business.
• Lead a team of Transformation resources, driving high performance and supporting individuals’ growth and development.

Key Responsibilities

• Lead complex transformation programmes and work packages end to end, from early shaping through delivery and embedment.
• Own delivery plans, milestones, budgets and benefits realisation across assigned initiatives.
• Partner with Business and Technology leaders to define scope, prioritise roadmaps and manage interdependencies.
• Drive business readiness, market activation and change adoption to ensure successful transition into BAU.
• Identify, manage and escalte delivery risks, issues and dependencies across the portfolio.
• Act as a senior escalation point for high‑impact delivery, change and stakeholder challenges.
• Influence senior stakeholders and sponsors to enable timely decisions and unblock delivery.
• Support business case development, investment decisions and financial management.
• Lead the adoption and continuous improvement of Agile ways of working and delivery constructs.
• Coaching delivery teams and leaders to improve execution quality and delivery maturity.
• Ensure regulatory, compliance and operational risk considerations are embedded throughout delivery.
• Operate effectively in a matrixed environment, working across regions, functions and seniority levels.

Where You’ll Be Based

Our home office in Finsbury Square, London. We offer hybrid working – you can flex between home and the office, with a current requirement to be in the office 2 days per week.

Diversity and Inclusion

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter gender, ethnicity, disability, religion, sexuality or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.