Trainee White Goods Engineer

Dixons Carphone; Aylesbury; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading technology retailer in Aylesbury is seeking a Trainee White Goods Engineer. The role involves diagnosing and fixing appliances in customers' homes, providing exceptional customer service, and managing a company van. Candidates should have basic electrical knowledge, experience with electric products, and a valid driving licence. You'll benefit from comprehensive training, performance bonuses, and various employee perks. A fantastic opportunity to develop skills in a supportive environment awaits you.

Benefits

First-class induction and ongoing learning

Performance-related bonus

Product discounts

Wellbeing initiatives

30 days of annual leave

Qualifications

• Repair or installation experience with electric or electro-mechanical products.
• Demonstrable competence in basic electrical theory and practice.
• Passion for delivering great customer service.
• Ability to handle heavy white goods.
• Full valid UK driving licence with no more than six penalty points.

Responsibilities

• Testing, diagnosing, and fixing white goods in customers' homes.
• Providing technical knowledge across a range of appliances.
• Driving a company van and managing your own day effectively.
• Building the company's reputation as a home services expert.

Skills

Repair experience with electric products

Basic electrical knowledge

Customer service skills

Ability to handle heavy goods

Job description

Aylesbury
Aylesbury Customer Service Centre
Permanent
Full Time
Grade 3

Salary £28000-£34000 per annum depending on experience plus quarterly bonus.

Shift Pattern – 41 hours per week working 5 over 7 (some Saturday working on a rostered basis). No Sundays!

Counties/areas recruiting in: UB, WD, HA, TW, HP, MK, LU, OX, SL, W, SW, NW.

At Currys we’re united by one passion: to help everyone enjoy amazing technology.

As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and growing together, anduppercase celebrating the big and small moments that make every day amazing.

We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys. It’s an amazing team to be part of, with an industry leading NPS and world class 1st visit fix rate populates.

As a Trainee White Goods Engineer, you’ll bring your basic electrical knowledge and receive all the training you need to step into a White Goods Engineer role within 2-4 months. The role will be a daily adventure that blends skill, efficiency and customer rapport.

Role overview:

• Testing, diagnosing, and fixing white goods in customers’ homes.
• Providing and implementing technical knowledge across a range of white goods appliances.
• Driving a company van and managing your own day effectively.
• Building our reputation as a home services expert.

Whether in customers’ homes or on the phone, you’ll demonstrate excellent customer‑service skills and a proven ability to engage positively with customers.

Qualifications:

• Repair or installation experience with electric or electro‑mechanical products (e.g., field services engineering, trainee plumbing/electrical services, domestic or consumer electrical installation).
• Basic electrical knowledge – demonstrable competence in theory and practice.
• A passion for delivering great customer service.
• Ability to handle heavy white goods (washing machines, dishwashers, etc.).
• A full valid UK driving licence with no more than six penalty points.

Benefits:

• First‑class induction and ongoing learning.
• Performance‑related bonus paid quarterly.
• Product discounts across the latest tech.
• A range of wellbeing initiatives.

We know our people are the secret to our success. Alongside 30 days of annual leave (including bank holiday entitlement), you’ll find a host of benefits designed to work for you.

JoinĂ White Goods Engineer team and we’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do. If you need any assistance with your application, please email [e-mail].