Trainee Shop Manager

Farmfoods; Ipswich; On-site; GBP 31,000 - 34,000; Full time

Job summary

A family-owned retail company in Ipswich is seeking a Trainee Shop Manager to lead a team in a busy shop environment. This role offers extensive training, a Level 4 Retail Manager apprenticeship, and opportunities for career advancement. Candidates should be motivated, organized, and capable of building strong relationships with customers and team members. The position promises a starting salary of £31,392.52 with potential increases based on performance.

Benefits

Paid time for apprenticeship coursework

30 days holiday

15% staff discount

Workplace pension

Free life assurance

Staff benefits package

Qualifications

• Experience in retail, hospitality, or customer-focused industry.
• Motivated and passionate about career development.
• Ability to build strong working relationships.

Responsibilities

• Accountable for shop operations and customer care.
• Motivate and guide the team.
• Control key costs and meet service standards.
• Recruit, train, and develop team members.

Skills

Team leadership

Customer service

Organizational skills

Ability to work under pressure

Education

Level 4 Retail Manager apprenticeship

Job description

Overview

Trainee Shop Manager

Are you an experienced team leader or supervisor in retail, hospitality or another customer focussed industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you.

We are looking to recruit a trainee shop manager for our shop in Meredith Road, Ipswich. We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week.

Training program

What does the training involve?

• Initial training period working alongside an experienced shop manager and developing your practical skills in retail management.
• A period of running your shop with high support from your Area Manager.
• Approximately 3-6 months into your training, you will take on full responsibility for your own shop (subject to performance review) while continuing to develop your management skills with the support of your area manager.
• Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro, our approved training provider.
• Support with upskilling your Maths and English (if required).
• Completion of an independent end point assessment at the end of your training.

This is an 18-month training programme and upon successful completion you will be made a permanent employee.

Benefits

• A starting salary of £31,392.52, with a potential increase to £33,948.94 after 6 months, depending on progress and achievement of KPIs.
• A retail manager level 4 apprenticeship standard qualification.
• Paid time to complete your apprenticeship coursework.
• Great training and support.
• 30 days holiday each year.
• 15% staff discount to use in any of our shops.
• Free life assurance.
• Workplace pension.
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.

Role responsibilities

• Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop.
• Motivate and guide your team to be as successful and efficient as possible.
• Lead by example and get stuck in with the day to day tasks involved in running one of our busy shops.
• Control key costs including payroll, shrinkage and waste.
• Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.
• Take responsibility for recruitment, training and development of your team.

About you

We are looking for committed, highly motivated, passionate people who have the drive and ambition to keep learning and developing in their career. This role offers an opportunity for training, development and a retail qualification. We are looking for someone who:

• Has a friendly, positive, hardworking approach to work.
• Is a 'people person' who finds it easy to get on everyone and is able to build strong working relationships with the people you work with.
• Is trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
• Is organised and can remain calm in busy, high-pressured situations.
• Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability.

More than just a job: There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you.

About Farmfoods

Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you.