Trainee Service Advisor: Customer Care & Booking

Sytner Group; Tring; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive service group in Tring is seeking a motivated Trainee Service Advisor to join their team. In this fast-paced role, you will manage booking calls, schedule customer appointments, and ensure exceptional service delivery. Full training will be provided, making this a perfect opportunity for individuals eager to learn without prior experience. The position includes a flexible working pattern to maintain high service standards and an outstanding benefits package.

Benefits

Enhanced Holiday Entitlement – 33 days including bank holidays

Industry-leading Maternity, Paternity, and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Willingness to learn and progress, even without prior experience.
• Strong organisational and administrative skills are essential.
• Excellent attention to detail and customer-focused approach.

Responsibilities

• Manage inbound and outbound booking calls.
• Schedule customer bookings and ensure exceptional service.
• Support Service Advisors and keep customers informed.

Skills

Organisational skills

Customer-focused approach

Attention to detail

Tools

Kerridge

Job description

A leading automotive service group in Tring is seeking a motivated Trainee Service Advisor to join their team. In this fast-paced role, you will manage booking calls, schedule customer appointments, and ensure exceptional service delivery. Full training will be provided, making this a perfect opportunity for individuals eager to learn without prior experience. The position includes a flexible working pattern to maintain high service standards and an outstanding benefits package.