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Trainee Service Advisor: Customer Care & Booking

Sytner Group

Tring

On-site

GBP 20,000 - 25,000

Full time

15 days ago

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Job summary

A leading automotive service group in Tring is seeking a motivated Trainee Service Advisor to join their team. In this fast-paced role, you will manage booking calls, schedule customer appointments, and ensure exceptional service delivery. Full training will be provided, making this a perfect opportunity for individuals eager to learn without prior experience. The position includes a flexible working pattern to maintain high service standards and an outstanding benefits package.

Benefits

Enhanced Holiday Entitlement – 33 days including bank holidays
Industry-leading Maternity, Paternity, and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary/community work

Qualifications

  • Willingness to learn and progress, even without prior experience.
  • Strong organisational and administrative skills are essential.
  • Excellent attention to detail and customer-focused approach.

Responsibilities

  • Manage inbound and outbound booking calls.
  • Schedule customer bookings and ensure exceptional service.
  • Support Service Advisors and keep customers informed.

Skills

Organisational skills
Customer-focused approach
Attention to detail

Tools

Kerridge
Job description
A leading automotive service group in Tring is seeking a motivated Trainee Service Advisor to join their team. In this fast-paced role, you will manage booking calls, schedule customer appointments, and ensure exceptional service delivery. Full training will be provided, making this a perfect opportunity for individuals eager to learn without prior experience. The position includes a flexible working pattern to maintain high service standards and an outstanding benefits package.
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