Trainee Sales Executive - Stockton-on-Tees

Motorpoint; Billingham; On-site; Full time

Job summary

A leading omnichannel car retailer is seeking a Trainee Sales Executive in Billingham. You will welcome customers, support the collection process, and resolve issues. Candidates should have a full UK driving license and be team-oriented with customer service experience. The role offers a competitive salary along with various employee benefits and training opportunities.

Benefits

Paid time off every month

28 days' holiday plus additional leave

Staff discount on cars

Discounts at retailers

Pension

Healthcare

Vocational training courses

Qualifications

• A full UK driving licence is required.
• Experience in a customer service role would be highly beneficial.
• Comfortable using IT systems.

Responsibilities

• Welcome customers to the store.
• Support the vehicle collection process.
• Resolve customer issues and ensure a smooth experience.
• Contact customers to arrange collection dates.
• Spend time in training on product knowledge.

Skills

Customer service experience

Strong attention to detail

Organisational skills

Team player

IT skills (Outlook, Excel)

Job description

Overview

We Are Motorpoint, The UK's Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision to be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

The Role

Trainee Sales Executive

Details

Salary: £12.25 per hour Basic + Bonus
Location: Stockton-on-Tees
Contract Type: Permanent
Hours: 40 hours, 5 days out of 7 on a rota - weekend working will be required

What will you be getting up to?

• Be the friendly face that welcomes customers to our store
• Support the vehicle collection process, ensuring all paperwork and procedures are completed accurately
• Proactively resolve customer issues and ensure a smooth, professional experience.
• Contact customers to arrange or amend collection dates
• Spot opportunities to upsell products and services
• Complete the training programme covering product knowledge and sales techniques, this will typically run for twelve months, with learning modules completed at your own speed. The length of the program will be dictated by your progress and ability
• Once you have successfully passed all training requirements you will progress to a Sales Executive position
• A positive attitude and alignment with our values: Proud, Honest, Supportive, Happy and Together

What do we need from you?

• A full UK driving licence (to drive both manual & automatic vehicles)
• Experience in a customer service role would be highly beneficial
• Drive to build a career with Motorpoint
• Strong attention to detail and excellent organisational skills
• Comfortable using IT systems, including Outlook and Excel
• A team player who goes the extra mile for customers

What is in it for you?

• Paid time off every month to do something that makes you happy
• 28 days' holiday plus days off for your birthday, getting married, or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

Closing Date

Monday 6th October 2025

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed

About Motorpoint

Car buying made easy. At Motorpoint, buying a car is simple. We only do nearly new cars and nobody beats us on price. That’s a promise. We only sell nearly new, and our cars are all under warranty – so peace of mind comes as standard. And with a range of makes and models to choose from, you’re sure to find one within your budget. Whatever you need, we’re here to help. With finance options that put you in the driving seat and award-winning customer care before and after you buy, we’ll make sure you drive away happy. So, what are you waiting for? Take a look at our cars or find out more about us below.