Trainee Property Manager

Touchstone; Glasgow; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading social enterprise is seeking a Property Manager to serve as the first point of contact for customer inquiries and complaints in Glasgow. The ideal candidate will have strong customer service experience, excellent communication skills, and familiarity with MS Office. This role offers the opportunity for hybrid working after an initial training period, amid a supportive environment dedicated to community spirit and employee engagement. A comprehensive benefits package is included.

Benefits

Excellent holiday pay

Sick pay

Pension with matched contributions

Training

Discounts and offers from shops and cinemas

Qualifications

• Experience in customer service is essential.
• Proven track record of handling stakeholder communications.
• Strong IT skills, particularly with MS Office.
• Good communication skills are critical.

Responsibilities

• Act as first point of contact for customer inquiries and complaints.
• Provide the highest level of service to clients.
• Coordinate with internal teams to address customer needs.

Skills

Customer Service Experience

Written and verbal communication skills

Attention to detail

Expertise with MS Office

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.

More about your role

Reporting to the Operations Manager we are looking to recruit a Property Manager on a permanent basis. Based in Glasgow, you will act as the first point of contact for all customer enquiries and complaints relating to the customer and the property, it is imperative that the highest level of service is provided to both internal and external clients.

The essential criteria to be considered for this role are Customer Service Experience, written and verbal communication skills and good attention to detail.

This role is able to offer hybrid working after an initial period of training. At Places for People, are we committed to a safe working environment so a basic DBS check is mandatory. Formore information please download our job profile available on our website.

More about you

The successful candidate will have :

• Customer Service Experience,
• A proven track record of dealing with stakeholders :
• Expertise with IT packages with MS Office,
• Good communication skills.

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include :

• Excellent holiday pay and sick pay
• Pension with matched contributions
• Training
• Extra perks including huge discounts and offers from shops, cinemas and much more.