Trainee Photocopier Engineer

Sharp; Farningham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A technology partner for businesses is seeking a Junior Customer Support Engineer/Trainee Photocopier Engineer in Swanley. This role offers hands-on training for equipment repair and servicing, providing a clear career path into becoming a fully qualified engineer. Candidates should have IT skills and a practical mindset, with a strong desire to learn and grow within the company.

Qualifications

• Competent with Microsoft Word and Excel.
• Able to set up and repair devices to factory specifications.
• Attention to detail and personal pride in work.

Responsibilities

• Assist in repair, installation, and maintenance of multifunctional network devices.
• Support refurbishing second-hand equipment.
• Manage stock and assist logistics operation.

Skills

IT skills

Practical ability with tools

Good communication skills

Analytical problem-solving

Manual dexterity

Teamwork

Time management

Job description

Overview

We are looking for Junior Customer Support Engineer/ Trainee Photocopier Engineer to be based at our Swanley site (BR8 8TJ).

This is a Trainee Photocopier Engineer role. You will be initially based in the workshop to learn about the products and then go on accompanied customer site visits with our Engineers and Delivery Drivers. You will be supporting the field service operation by preparing and delivering new equipment (photocopiers), refurbishing second-hand equipment and repairing customer\'s equipment where there is problem or a fault.

This is a great career opportunity to take first step on the road to becoming a full trained photocopier engineer, which we anticipate will take 1-2 years. We are looking for an individual with IT skills, practical ability in using tools, a helpful attitude, and eager to learn and progress.

The role would suit a variety of backgrounds, for example: someone finishing a technical apprenticeship, or someone with an interest in repairing technical products, or a workshop engineer, however we welcome all applications.

Locally based candidates with a full driving license and their own transport for getting to the site in Swanley are preferred.

Key Responsibilities

• Assist in attending requests to repair, install, and maintain multi-functional network devices (MFDs) and other products, including software, supplied by Sharp and our dealers.
• Support in refurbishing second-hand MFDs/products.
• Liaise with other team members.
• Support the field-based team both onsite and in the workshop.
• Attend training courses as required.
• Ensure all paperwork is completed and the system is updated upon completion of tasks.
• Perform ad hoc tasks to assist the operation of logistics and service support.
• Manage stock as appropriate.

Experience, Skills & Qualifications

• Competent with IT i.e.: Microsoft Word and Excel.
• Technical aptitude for setting up and repairing equipment to the factory\'s specification
• Analytical problem-solving approach
• Able to demonstrate manual dexterity when using tools
• Good communication skills.
• Demonstrates an enthusiastic and \'can do\' approach
• Attention to detail, takes personal pride in all work produced.
• Be able to work as part of a team and unsupervised
• Good attitude, keen to learn and progress
• Able to manage time effectively

About Sharp

Sharp UK, which incorporates Sharp IT Services and Sharp Business Systems, is a technology partner for organisations and businesses throughout the UK and beyond. Our expertise covers everything from IT Services and Cyber Security to Managed Print, Audio Visual and Workplace Design solutions. We are part of a global Sharp Corporation and make a significant contribution as part of the wider Sharp Electronics Europe business. In the UK we operate through a network of 16 offices from Dundee to Bristol with our head office located in Wakefield, Yorkshire. We have over 100 years of industry experience, so we are well placed to help our clients unlock efficiencies and improve performance with the right technology and solutions for their needs. We work with our clients on a consultative basis meaning we listen, and we question. So, we can understand their needs and tailor best fit technology and workplace solutions around their individual needs. We believe it\'s our job to transform workplaces, seamlessly connecting people with technology, so our clients can focus on what they do best