Trainee Account Management Co-ordinator

NFU Energy; Woking; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

A leading energy compliance firm is seeking a Trainee Account Management Coordinator to support its Energy Compliance & Projects team. This role involves administrating managed energy services, preparing reports, and ensuring data accuracy. The ideal candidate will be highly organised, detail-oriented, and capable of working both independently and collaboratively. This position offers a competitive salary of £25,000 to £28,000 and benefits including a pension contribution, health cash plan, and life assurance. Hybrid working is available with the requirement of at least 2 days in the office per week.

Benefits

5% pension contribution

Health Cash Plan

Life Assurance (3x Salary)

Qualifications

• Motivated and keen to learn.
• Ability to meet deadlines and quality standards.
• Experience in data entry and analysis.

Responsibilities

• Support Account Managers with energy services administration.
• Prepare reports and process data for various stakeholders.
• Check meter and performance data for accuracy.

Skills

Organisational skills

Attention to detail

Numeracy skills

Intermediate IT skills (Excel, Word, CRM)

Job description

We are looking for a Trainee Account Management Coordinator to join our Energy Compliance & Projects team at NFU Energy. This is an excellent opportunity for someone who is highly organised, detail-focused and looking to build a career in energy compliance and account management support.

In this role, you will support Account Managers by carrying out a wide range of administrative and data-driven tasks that form part of our managed service offerings. Accuracy, reliability and collaboration are at the heart of what you’ll do.

What you’ll be doing

• Supporting Account Managers with the day-to‑day administration of managed energy services
• Preparing reports and processing data for industry bodies, energy suppliers and internal systems
• Managing and checking meter and performance data to ensure accuracy and consistency
• Supporting the tracking of renewable incentive applications and keeping colleagues updated
• Carrying out data entry, analysis and invoice validation
• Helping the team meet service levels, KPIs and quality standards
• Maintaining clear records and supporting continuous improvement of internal processes
• Communicating with clients and stakeholders by email and phone when needed

About You

• We’re looking for someone who is motivated, organised and keen to learn.
• Experience managing workloads to meet deadlines and quality standards
• Strong numeracy skills with excellent attention to detail
• Ability to organise, prioritise and manage routine and one-off tasks
• Calm, well‑organised and effective under pressure
• Able to work independently and collaboratively within a team
• Intermediate IT skills, including Excel, Word and CRM systems

Additional Information

• This role is offered on a hybrid working basis, with a minimum 2 days in the office per week.
• NFU Energy is based at Stoneleigh Park, Kenilworth.
• Occasional travel to client sites across the UK will be expected.
• A full driving licence and access to a vehicle are required.

NFU Energy offers training, development and support to help you grow your energy career.

Team: Energy Compliance & Projects

Reporting to: Energy Account Manager

Contract: Permanent (subject to probation)

Salary: 25,000£–28,000

The salary offered will reflect market rates for graduate or trainee roles and will be based on skills, qualifications and relevant experience.

Benefits

• 5% pension contribution (after probation)
• Health Cash Plan
• Life Assurance (3x Salary)

Competency Level

1 – Applying

You may have experience of the following

• Account Co‑ordinator, Account Management Assistant, Junior Account Manager, Customer Operations Co‑ordinator, Client Services Administrator, Energy Compliance Administrator, Data Analyst (Junior), Graduate Operations Role, etc.

REF-225 936