Tills & Customer Service Manager

Morepeople 01780; Kidlington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established garden centre in Kidlington is looking for a Tills & Customer Service Manager. The successful candidate will lead the tills team, ensuring excellent customer service and efficient operations. Experience in retail and strong leadership abilities are essential. This role offers a chance to make a significant impact in enhancing customer satisfaction and team performance.

Qualifications

• Experience in a garden centre or retail environment in a similar role.
• Strong leadership skills and a passion for excellent customer service.
• Experience with cash handling and team management.

Responsibilities

• Oversee the smooth operation of the tills area.
• Lead and train a team for quick, friendly service.
• Handle cash reconciliation and process improvements.

Skills

Leadership skills

Customer service

Cash handling

Tills operations

Job description

Tills & Customer Service Manager | Oxfordshire

£DOE

Are you an experienced retail professional with a strong background in customer service? Do you have a passion for providing excellent service and the leadership skills to manage a dynamic team? If so, this role could be the perfect fit for you!

About the Business

We're working with a well-established garden centre, known for its extensive range of plants, gardening supplies, and exceptional customer service. They are dedicated to creating a welcoming and enjoyable shopping experience for every customer. They are looking for a motivated and experienced Tills & Customer Service Manager to oversee their tills department and ensure the highest level of customer satisfaction.

About the Role

As the Tills & Customer Service Manager, you will be responsible for the smooth and efficient operation of the tills area. You'll lead and train a team to ensure quick, friendly, and accurate service. Your focus will be on maintaining high standards of customer service, handling any customer inquiries or issues, and ensuring that the tills are running efficiently. You will also have a key role in cash handling, till reconciliation, and process improvements.

The Ideal Candidate

The ideal candidate will have experience working in a garden centre or retail environment in a similar role. You will have strong leadership skills, a passion for delivering excellent customer service, and the ability to manage a busy tills department. Experience with cash handling, team management, and tills operations is essential. You will also have an eye for detail, ensuring that all till processes are followed correctly.

How to Apply

If you believe you're the right fit for this role, please apply below. An immediate start is available, so don't miss out! For a confidential chat, get in touch with Michail at [e-mail] or 01780 480 530.