Till Supervisor/ General Assistant – Part-Time

Haddenham Garden Centre; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-run garden centre in England is seeking a Till Supervisor/General Assistant to join their team. This part-time role involves operating tills, supervising customer service, and assisting across garden centre departments. Ideal candidates will have strong communication skills and a keen interest in retail. A great employee package including discounts and holidays is offered.

Benefits

Attractive employee discount

28 days holiday pro rata

Uniform provided

Free parking on site

Qualifications

• Ability to quickly build good rapport with customers and colleagues.
• Provide excellent customer service and handle queries timely.
• Accurately operate tills and assist in various departments.

Responsibilities

• Supervise tills on weekends and assist in customer service.
• Ensure high standards of presentation are maintained.
• Support with pricing and stock replenishment.

Skills

Excellent communication and customer service skills

Good level of IT literacy

Highly organised

Ability to remain calm in busy periods

Able to work on own initiative

Fit and capable of manual work

Job description

Till Supervisor/ General Assistant – Part-Time

Your local, family-run, independent garden centre, restaurant and shop

Haddenham Garden Centre is a family owned business which has been established for over 45 years.

We currently have an exciting opportunity for an enthusiastic and hands on individual with a keen interest in retail and customer service to join our team.

This is a varied role which will involve till work and working across the garden centre departments on a Thursday and a Friday and helping to supervise the smooth running of our tills on alternate weekends. The hours of work will be as follows:

General Assistant- 12 hours per week, 10:30am to 4.30pm on a Thursday and 10am to 5pm on a Friday with a half an hour lunch break each day.

Till Supervisor-15 hours every other weekend, 9am-5.30pm on a Saturday and 9.30-5pm on a Sunday with a half an hour lunch break each day.

Total working hours would average 19.5 hours per week.

Key responsibilities:

• Accurately operating the tills and serving customers
• Supervising the tills on your working weekend (Full training and support will be provided)
• Supervising our customer service desk, delivering excellent customer service to customers, which includes providing advice and ensuring that all customer queries are dealt with in full and in a timely manner.
• Answering phone calls and directing queries to the relevant departments as required.
• General housekeeping to ensure high standards of presentation are maintained.
• Providing support to other departments with duties such as pricing and stock replenishment

Skills/Experience required for the role:

• Excellent communication and customer service skills with the ability to quickly build a good rapport with customers and colleagues
• Good level of IT literacy
• Highly organised with high attention to detail and accuracy
• Ability to remain calm in busy periods
• Able to work on own initiative
• Must be fit and capable of manual work as the role will involve bending and lifting

We have a great package if this is the job for you:

• Attractive employee discount after successful completion of probationary period.
• 28 days holiday pro rata (inclusive of public/bank holidays) which increases with length of service
• Uniform provided
• Free parking on site

If you feel you are the right candidate for the role, we would love to hear from you. Please email a short cover letter and your CV to Todd Hills: [e-mail].

We’re sorry but it is not possible for us to respond to applicants who are not successful.

Please email your CV and a short covering letter.

Opening Hours

Restaurant
Mon - Sat: 9:00am – 4:30pm
Sunday: 9:30am – 4:00pm

Your local, family-run, independent garden centre, restaurant and shop