Tesco Travel Money Advisor

RHR UK; Gloucester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading foreign exchange provider in Gloucester is hiring a part-time Travel Service Partner to engage with customers and manage foreign exchange transactions. This role requires excellent numerical and communication skills, alongside the ability to adapt to varying shift patterns. The position offers flexible hours, benefits, and a supportive working environment. Ideal candidates will be driven individuals looking to succeed in a customer-focused role. Competitive salary of £13.00 per hour with opportunities for bonuses and overtime.

Benefits

Monthly bonus opportunity

Employee wellness programmes

25 days holiday (pro-rata)

Discounted corporate rates for insurances

Qualifications

• Able to handle large amounts of cash and currency.
• Basic understanding of computers with training provided.
• Strong communication skills for building relationships.
• Drive and vision to make a difference in the workplace.

Responsibilities

• Nurture relationships with customers for tailored experiences.
• Establish as a travel money ambassador and trusted advisor.
• Process foreign exchange transactions accurately and efficiently.
• Deliver on key performance goals focusing on procedural and customer aspects.
• Process daily online FX requests and deliveries with attention to detail.
• Adhere to legal and regulatory standards as well as compliance procedures.

Skills

Numerically proficient

IT proficient

Great Communicator

Desire to succeed

Job description

Job Type

Permanent / Part Time

Hours per week

18 hours

Salary

£13.00 per hour + Monthly Bonus

Working Patterns

This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits

A comprehensive voluntary benefits package provides discounted corporate rates to a wide range of insurances and health products. Employee wellness programmes guide wellbeing. A wide range of employee discounts are provided. Flexible hours and shift patterns suit a variety of lifestyles with opportunities for overtime. 25 days holiday (pro‑rata) and bank holidays with opportunity to gain more days the longer you are a part of Travelex and option to sell days. Opportunity to earn a monthly bonus for hitting targets. Pension with Scottish Widows. Exchange your job for a new career with limitless destinations at Travelex.

About Travelex

We are a market leading specialist provider of foreign exchange. Founded in and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers access to international money, however and whenever.

Travel Service Partner

As an integral part of the Tesco Team, you will support customers with their Foreign Exchange options.

What will you be doing?

• Nurturing relationships with customers to tailor experience based on destination
• Establish yourself as a travel money ambassador and trusted advisor
• Engage with customers to process all foreign exchange transactions accurately and efficiently
• Deliver on key performance goals procedural, operational and customer focused
• Utilise keen eye for detail to process daily online FX request and deliveries
• Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures

What do I need to have?

• Numerically proficient – handle large amounts of cash and currency
• IT proficient – basic understanding of computers and will receive training
• Great Communicator – talk and listen to build relationships
• Desire to succeed – drive and vision to make a difference

Interview Process

1. Step 1 – Screening call by Talent Acquisition Partners or Bureau Managers.
2. Step 2 – Online interview with ability to complete numerical and accuracy test.
3. Step 3 – Visit bureau and meet Manager face‑to‑face.
4. Step 4 – Offer or feedback based on visit.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.