Tesco Colleague - Pembury Superstore

Tesco PLC; Pembury; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A leading supermarket chain in Pembury is looking for a Tesco Colleague to provide excellent service and assist customers. The role offers flexible working hours with a minimum of 16 hours per week and includes responsibilities such as engaging with customers, maintaining product quality, and working with a diverse team. Candidates must be over 18 years old. Competitive hourly pay starts from £12.45.

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• Ability to build rapport with customers.
• Strong initiative to make decisions that benefit customers.
• Punctuality and professionalism in appearance.

Responsibilities

• Serve shoppers and meet their needs every day.
• Engage with customers to improve their shopping experience.
• Work safely and effectively across different store areas.
• Participate in community and charity events.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Overview

Tesco Colleague - Pembury Superstore

Tesco Pembury, TN2 4NE

Availability Window: Thu 13:30:00–23:15:00; Sat 13:00:00–23:15:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Responsibilities

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

Qualifications / Requirements

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.
• PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

Please note: Availability window times are the periods of time in the week you are requested to be available to work. We will schedule your contracted hours within these times, and you will have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility if your availability matches closely but not exactly.